Employee Review
- Former Employee, more than 3 years★★★★★
Great Company
Jan 25, 2023 - Customer Service Representative (CSR)RecommendCEO ApprovalBusiness OutlookPros
Great benefits, stability, and flexibility
Cons
Difficult claim process and Irrite customers all-day
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Other Employee Reviews
- Current Employee★★★★★
Pros
nice work environment and people
Cons
nothing is wrong with this company
- Former Employee, more than 1 year★★★★★
Not worth it if you value consistency and the longevity of your vehicle
Mar 2, 2023 - In Home Expert in Kansas City, MORecommendCEO ApprovalBusiness OutlookPros
Limited face-to-face interaction with your boss and not having to work in an office environment
Cons
When I applied, the role was advertised as a tech service job, but it wasn’t until after I was hired that I learned it’s all about sales. The management didn’t know what they were doing most of the time, and all the fuel burned to drive 120 miles to deliver one phone (not kidding) so that customers can get it same day is insane. People can wait. I don’t get it. You get paid the standard federal rate for mileage, but your wear out your car and contribute to waste culture and pollution. It’s NOT worth it.
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