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Asurion

Engaged Employer

Asurion

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Employee Review

  1. 3.0
    Former Employee, more than 1 year

    Not worth it if you value consistency and the longevity of your vehicle

    Mar 2, 2023 - In Home Expert in Kansas City, MO
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Limited face-to-face interaction with your boss and not having to work in an office environment

    Cons

    When I applied, the role was advertised as a tech service job, but it wasn’t until after I was hired that I learned it’s all about sales. The management didn’t know what they were doing most of the time, and all the fuel burned to drive 120 miles to deliver one phone (not kidding) so that customers can get it same day is insane. People can wait. I don’t get it. You get paid the standard federal rate for mileage, but your wear out your car and contribute to waste culture and pollution. It’s NOT worth it.

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    Asurion Response

    We take concerns about workplace culture and leadership seriously and are committed to fostering a positive and supportive work environment for all employees. Your experiences and observations have been noted and shared with the appropriate teams for further review and consideration.

  1. 5.0
    Current Employee, less than 1 year

    Typical sales job

    Jan 12, 2023 - IT Sales and Tech Repair Consultant 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    A job that pays the bills Work from home

    Cons

    Underpaid and undervalued No growth opportunities High turnover Management lies everytime about policies and procedures They record and critique every call by the sales manager everyday Performance based but they don't state that during the hiring process No bonus sign on even though it was advertised on the job posting Slavery at its finest Management is sipping on Pina Coladas in the restaurant literally during a video call in St.Petersburg, Florida. In these hard economic days do you think AT&T customers are willing to buy insurance which this position is solely based on even though helping a AT&T customer's iphone and Android should be valued more because they already purchased the service which is a return on lifetime investment.

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  2. 5.0
    Current Employee, more than 3 years

    Best place I've ever worked based on pay and team

    Jun 4, 2023 - Technician 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    The pay is GREAT! Over $24 an hr plus bonus for meeting goals. The benefits are also great! 2 wells of to start PLUS 5 floating holidays on top of that! The insurance for health and etc is good as well and they give you many options to choose from. Work life balance is amazing too! Maybe it's because my manager is also amazing but I really love working for this company.

    Cons

    No sick time so if you call out sick you have to use your pto. They started making is message from home quick to some getting used to but I don't mind it and we have to now sell their warranty when messaging now. I don't like sales, I did it for over 20yrs so I was happy to be done with it but the goals are low so I don't mind so much, it's a new skill that you can add to your resume.

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    Asurion Response

    Thank you for leaving a review. We appreciate your feedback, as we are always looking to learn and grow at Asurion.

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Asurion photo of: For the sixth consecutive year, Asurion was named to The Tennessean's Top Workplaces list.
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