Auto-Owners Insurance - Branch Claim Representative | Glassdoor
  1. Helpful (3)

    "Branch Claim Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Auto-Owners Insurance

    Pros

    The people here are good to work with. Your schedule has a bit more flexibility than your other major carriers. Pay is ok.

    Cons

    It has been said in previous reviews but the company runs a razor thin number of claim handlers. You do the work of two. The company does not implement anything to help lighten your work load such as dividing the work load. People do not like to take vacations because while they are gone, almost no one does their work.

    Advice to Management

    We need to step into the 90s of claim work and work to decrease work load of handlers to prevent burn out

    Auto-Owners Insurance2019-03-06
  1. "Great company and benefits"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Quality Analyst 
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Auto-Owners Insurance full-time for more than 3 years

    Pros

    Benefits, great people, work life balance

    Cons

    Needs better family benefits like maternity leave.

    Auto-Owners Insurance2019-05-19
  2. "Handle auto claims"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Claims in Draper, UT
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Auto-Owners Insurance full-time for less than a year

    Pros

    Good work environment. Reasonably hours and flexibility.

    Cons

    Not a huge pay and long road for promotion.

    Auto-Owners Insurance2019-06-12

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