AutoZone - If you enjoy being exploited/underpaid this is the perfect place for you... | Glassdoor
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There are newer employer reviews for AutoZone

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"If you enjoy being exploited/underpaid this is the perfect place for you..."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative (CSR) in Cincinnati, OH
Current Employee - Customer Service Representative (CSR) in Cincinnati, OH
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at AutoZone part-time (More than a year)

Pros

The job can be more or less "laid back" in the down time. Like any retail job, with the right people working and good circumstances, the job can be tolerable. If you are mechanically inclined, it can be enjoyable to help diagnose customer issues.

Cons

Pay is terrible. Management/corporate cares only about what you sell, not actual customer service. Expect to be understaffed, and scheduled with no regard to your given availability...then punished if you can't shift your schedule around to accommodate. There is no incentive to be competent...whether you are bilingual and can fix cars, or don't even know how a motor works you get paid the same amount.

Advice to Management

Show a vested interest in the customer and employees, and maybe the turnover rate would be a bit lower. Exploiting employees and customers does nothing for loyalty.

Other Employee Reviews for AutoZone

  1. "Mediocre"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales Associate in Keene, NH
    Current Employee - Senior Sales Associate in Keene, NH
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at AutoZone part-time (More than a year)

    Pros

    Learned a lot about cars

    Cons

    Bad/short shifts, I was a very good employee and therefore had to work most weekends and Holidays

    Advice to Management

    Reward good employees with time off


  2. Helpful (2)

    "Use them as a stepping stone to a better career."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Parts Sales Manager in Tampa, FL
    Former Employee - Parts Sales Manager in Tampa, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at AutoZone full-time (More than a year)

    Pros

    Employee Discount.
    A fun job depending on who your manager is and who you work with.
    They pay for your training for advancement.

    Cons

    It's a damned if you do or damned if you don't kind of job. (Read Advice to Management)
    They hire people that have no idea what they are doing. So it makes you have to do double work.
    Everyone cares just about themselves.
    The way they plan the schedule is stupid and that's if you get it before the new week starts.
    You WILL get in trouble for the dumbest things for no apparent reason.
    The pay. The pay is terrible.

    Advice to Management

    The problem is the upper management. Your Store Manager, District Manager, Loss Prevention, Human Resources, etc... They all do want they want to do, regardless of what the policies say. So you have one guy trying to do a job. But you have 3 different people telling him to do it a different way. So that one guy gets in trouble for doing his job no matter how he does it. And the 3 different ways were all different from what the policies say to do. You NEED to enforce the policies!!!


There are newer employer reviews for AutoZone
There are newer employer reviews for AutoZone

See Most Recent

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