AutoZone - not a bad place to work , but upper management has lost touch of store work environment. | Glassdoor

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There are newer employer reviews for AutoZone

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"not a bad place to work , but upper management has lost touch of store work environment."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Store Manager
Current Employee - Store Manager
Recommends
Positive Outlook

I have been working at AutoZone full-time (More than 3 years)

Pros

good benefits, stock options , health insurance

Cons

long hours, upper management has forgotten what is like to work at the store level.

Other Employee Reviews for AutoZone

  1. Helpful (1)

    "Rapid promotions when you're competent."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Sales Manager in Inverness, FL
    Current Employee - Commercial Sales Manager in Inverness, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AutoZone full-time (More than 3 years)

    Pros

    You can move up fairly fast when you have a positive mindset. If you are experienced as an automotive technician, like I was, my experience became very valuable to the company and their interest in keeping me showed.

    Cons

    If you are not a Commercial employee you better expect to work all kinds of different shifts with very little consistency in your schedule. The pressure placed on DIY to sell "check out challenge" and related repair parts is excessive. The district manager will be on the phone with the store manager every single day the reports of grease packs not sold with batteries or air filters not sold with oil changes to a poor stance compared to other stores. Then of course the store manager comes down on all the rest of the employees with an iron fist. All because we didn't sell enough $1.39 battery terminal grease packs with that $115 dollar battery.

    Advice to Management

    Chill out a bit with the witt and check out challenge requirements. Or give an incentive for the the level of grief you give for this stuff. If its so important to the company there needs to be more incentive, not just the incentive of not getting in trouble.


  2. Helpful (3)

    "Corporate office in Memphis ok, upward mobility difficult. The corporate office is dedicated to their 5K stores."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in Memphis, TN
    Current Employee - Project Manager in Memphis, TN
    Recommends
    Positive Outlook
    Disapproves of CEO

    I have been working at AutoZone full-time (More than 5 years)

    Pros

    Good place to start a corporate job, to learn one type of corporate culture (they require you to shout a cheer and pledge before most meetings)
    Location of office in downtown Memphis on Mississippi River
    Free downtown parking
    At a certain grade level, benefits package is great--Bonus, 401K, stock options, etc.
    The corporate office is very dedicated to the retail stores, require "store dress" uniform day every Monday, otherwise business casual. No casual Fridays.
    There are many long-time AutoZoners, people who have been working there for 20-35 years, which can be a good thing and a bad thing.
    The corporate office really emphasizes employee recognition for a good job.

    Cons

    The internal depts are not integrated, don't use SAP, ERP, etc. to tie systems together. Systems are mostly home-grown and patched together.
    The internal depts act as silos, independently, so communication can be tough. There's a lot of "old-school" thinking.
    Upward mobility difficult, like to move senior management laterally to develop them but difficult to execute anything with constant movement
    Pay is below corporate averages for similar jobs in other places

    Advice to Management

    Lateral senior management moves only hurt the employees under them. If the expectation is to review, do gap analysis, develop plan, implement, and review, then give us that time to execute without changing senior management, because you inevitably have to start over with a new strategy each time.
    There should be a lot more collaboration among departments.
    The pay should reflect the job requirements.
    The company should upgrade their systems to catch up to the 21st century.

There are newer employer reviews for AutoZone
There are newer employer reviews for AutoZone

See Most Recent

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