AutoZone - Not to bad | Glassdoor
There are newer employer reviews for AutoZone
There are newer employer reviews for AutoZone

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"Not to bad"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Parts Sales Manager in Canton, OH
Current Employee - Parts Sales Manager in Canton, OH
Recommends
Neutral Outlook
Approves of CEO

I have been working at AutoZone full-time (More than 3 years)

Pros

Fun environment, and good coworkers.

Cons

Upper middle management is clueless on how stores work.

Advice to Management

District managers need to work in stores more, helping customers, not hiding in the office.

Other Employee Reviews for AutoZone

  1. Helpful (5)

    "Run away as fast as u can!!"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Psm in San Antonio, TX
    Former Employee - Psm in San Antonio, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at AutoZone full-time (More than 3 years)

    Pros

    There aren't any trust me

    Cons

    Low pay, 0 commision, absolute lack of competent management, corporate could care less about employees, weekly sessions of being humiliated for failing sales goals, having to sell packets of grease or your threatend with termination (though it never happens) because they'll have to pay unemployment. Backstabbing and conspiracy to fire employees by trickery and changing their schedules behind their back. A totally absurd points system. If you or your kids are sick,sucks for u. Get ready for 10 cent raises, if your lucky. Berating by managers, district managers and and regional managers that are dumber than bag of turnips. Horrible hours and constant fear or being robbed by disatisfied customers.

    Advice to Management

    There's no point to this since they dont care and certainly will not read it


  2. Helpful (5)

    "Miserable Company, No Employee Value, No Life Outside of Work"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Store Manager in Southington, CT
    Current Employee - Assistant Store Manager in Southington, CT
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at AutoZone full-time (More than 3 years)

    Pros

    Great employee discount - 20% year round with 30% off twice a year (usually in the summertime, and around the Holiday Season). Great availability of auto parts both in your store, at your nearest HUB Store (Warehouse), and via Vendor Direct Order (VDP) or Special Order Parts. Most employees are knowledgable about automotive repair, body work, stereo work, or other specific mechanical fields based on their personal experiences. Benefits (Health, Vision, Dental, Retirement, Stock Purchase Program) for full-time employees are decent overall. Health insurance prices have only increased twice in the three years I've worked for AutoZone, and only three times in the past fifteen years total. Stores have good lighting and a decent overall layout, store hours are not horrible - most stores open around 8am and close around 9pm. Advancement opportunity is available and hard work can and will get you there. Transferring stores is easy and availability of stores is not limited, AutoZone is everywhere. District Managers are not nearly as "out-of-touch" with the store setting as some are in some companies. DM's make their faces and numbers seen often, and encourage you to come to them for anything you see fit. If you get above the Store Manager level, the money is good, the hours are good, and the benefits are better.

    Cons

    Where to begin? First, and most importantly, store managers expect you (if you are full-time, or a manager under the store manager) to have AutoZone as your FIRST priority. They will not understand if you choose education, family, or your personal health over the needs of the store or the company. You will be expected to come in earlier than your scheduled shift, work later than your scheduled shift, work on your days off, and except last second change of schedules. Regardless of your position in the company you are be slave-driven to push their Key Performance Indicator's, or KPI's merchandise. These are things like "Check Out Challenge," Bulb Grease, Brake Grease, Air Fresheners, etc. Your hours if you are part time will be dependent upon your sales of these KPI products, and your management team will make no bones about it. Part Time employees receive zero benefits. You will be expected to run the store with, at any given time, two or three less people than you would actually need to do so. Hours are constantly being cut back during the week to make up for extra hours on truck day, and the weekends. Your store manager will be placed under a ton of pressure and stress by upper management. If you have a good SM, you'll never know this. If you have a bad one, you will feel every ounce of pressure. Be prepared for this. Don't expect time off on the regular. Even if it is unpaid time off, you will often be denied the ability to take it. The stores are not staffed nearly well enough, and because of lack of employees, your time off will rarely be granted. Pay is average at best. And I mean at best. You will start slightly above minimum wage in most areas. Full time gets you a few more cents, average is $.75 an hour. Entry level management will bring you another $.85 hourly on the average, although my District Manager has always negotiated with me often settling closer to my number than his. The company will rarely back you in anything, so be prepared to stand alone. The store employees and managers will also "run you over with the bus," not because they are that kind of person, but because often they must save their own skin. You will be expected and required to perform work on customers vehicles such as battery changes, light bulb changes, air filter changers, wiper blade changes, etc. This not weather permitting, and most of this work will come in excessive heat, rain, snow, or freezing cold. The elements cause all of these things to break, which means that is exactly when you will be repairing them. AutoZone is considered an "essential" business, meaning that they nearly never close. Not for extreme weather, not for holidays, rarely ever. Your only promised days off are Thanksgiving and Christmas.

    Advice to Management

    AutoZone's power and financial backing would allow them to hire, and keep some of the smartest, most talented people in the industry. They also have the ability to train everyone to get to this level of expertise. They fail to do either. They claim flexible schedules, which is a joke. Showing your employees, which you ask so much of, appreciation would go a long way. Either in pay, time off, or small gesters of appreciation, or all of the above. Your dedicated employees, the ones that strive to help customers in the snow, or in the rain, or in the middle of a natural disaster are the reason you are as successful as you are as a company, express to them their importance. Create more incentive based slaes programs for employees. It will cost you dimes but make you many dollars. Create and promote a happy, healthy, exciting work environment. Pay employees nothing, but find other ways to make them happy and they will work like you are paying them much more.

There are newer employer reviews for AutoZone
There are newer employer reviews for AutoZone

See Most Recent

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