AutoZone - It was a good experience but there is room for improvement. | Glassdoor

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There are newer employer reviews for AutoZone
There are newer employer reviews for AutoZone

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Helpful (2)

"It was a good experience but there is room for improvement."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Parts Sales Manager in Laredo, TX
Former Employee - Parts Sales Manager in Laredo, TX
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at AutoZone full-time (More than 3 years)

Pros

Good benifits and a decent discount.

Cons

The company doesn't want to pay what you deserve.

Advice to Management

Pay better

Other Employee Reviews for AutoZone

  1. Helpful (3)

    "Disappointing"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate/Delivery Driver in North Atlanta, GA
    Former Employee - Sales Associate/Delivery Driver in North Atlanta, GA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at AutoZone full-time (Less than a year)

    Pros

    Interacting with customers and keeping busy, as well as installing certain parts, can be fun.

    Cons

    The pay is poor both for non-managers and managers. There are few incentives to move up in the company, and there is little encouragement and an abundance of criticism from upper management. There seems to be a lack of sufficient concern for providing help for customers, and more concern with making money for the much-higher-ups.

    Advice to Management

    Maybe if upper management demonstrated a little more interest in the regular, everyday store employees who directly interact with the customers, they would see a greater level of customer satisfaction. I believe happy employees who are commended on their strengths as much as they are on their shortcomings are happier and more loyal to the company that they work for. Respect breeds respect.


  2. Helpful (4)

    "Has gone from good to bad to very bad"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Parts Sales Manager
    Current Employee - Parts Sales Manager
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I have been working at AutoZone full-time (More than 10 years)

    Pros

    Helping people with their problems - meeting people - Discount

    Cons

    The Zoners have become throw-a-way employees. You may sell $200 dollars of parts but if you don't sell the $1.39 packs, you are screwed. These packs and the checkout challenge are more important than helping the customer. Hours have been cut back so much that customer service suffers. I enjoy my job, just not who I work for. This is after over 11 years.

    Advice to Management

    Realize that the Zoners are the most important thing in your store. We have to have some knowledge to do our job. I can go down the street to a convenience store and make more money.

There are newer employer reviews for AutoZone
There are newer employer reviews for AutoZone

See Most Recent

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