AutoZone - Unbelievably poor training and motivation | Glassdoor
There are newer employer reviews for AutoZone
There are newer employer reviews for AutoZone

See Most Recent

Helpful (4)

"Unbelievably poor training and motivation"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Parts Sales Manager in Alexandria, VA
Current Employee - Parts Sales Manager in Alexandria, VA
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at AutoZone full-time (More than a year)

Pros

Flexible scheduling, plenty of locations, good benefits

Cons

Bring your own knowledge of automobiles because they will not teach you anything, their idea of motivation is "Do this or else we will cut your hours or simply fire you", their Culture is "The customer always comes first" their Value is "nickle and dime every customer with check out challenge items so I get my bonus, or I will fire you", their training method is "It has to be done, so do it. Or be fired"

Advice to Management

Respect the associates more and they will do more for you. Offer more training then simple one line pitches to sell check out challenges. Develop associates instead of threatening them with being fired constantly. Be more consistent with goals and direction instead of flip flopping every period.

Other Employee Reviews for AutoZone

  1. Helpful (3)

    "Doesn't care about employees. Run very inefficiently."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hub Driver
    Former Employee - Hub Driver
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at AutoZone full-time (More than 3 years)

    Pros

    Better than flipping burgers. Not hard work. Hub drivers usually get to be alone most of the day.

    Cons

    Customers assume you are automatically a high level mechanic
    No discounts on good products
    Low Pay
    Horrible Management only looking for bonuses
    Horrible hours

    Advice to Management

    Managers only care about getting bonuses if they reach certain sales figures. they dont care about the employees


  2. Helpful (1)

    "Good advancement opportunities."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Part Sales Manager in Columbus, OH
    Current Employee - Part Sales Manager in Columbus, OH
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at AutoZone full-time (More than 3 years)

    Pros

    advancement opportunities, management skills and customer service skills

    Cons

    work weekends and nights, pay could be better


There are newer employer reviews for AutoZone
There are newer employer reviews for AutoZone

See Most Recent

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