Autotrader - Poor Management & Director Staff | Glassdoor
There are newer employer reviews for Autotrader
There are newer employer reviews for Autotrader

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Helpful (1)

"Poor Management & Director Staff"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Doesn't Recommend
Neutral Outlook
Approves of CEO

I worked at Autotrader full-time

Pros

Initially, great pay (4% of total revenue) on top of salary.
Dealer Sales had Service Consultants to help service the accounts, while Advertising Consultants (Sales) were allowed to SELL.

Cons

Commission structures changed on a quarterly basis. Territories constantly realigned. District Sales Managers (DSM's) rotated often. Many DSM's had poor people skills and/or no training (flying by the seat of their pants) - very unprofessional. Some that "thought" they were professional used typical sales strategies..."Wouldn't you agree, Mr. Dealer, that..." Dealers considered them a JOKE. Many DSM's were Advertising Consultants (Sales) who knew how to sell, but not how to manage others. When AutoTrader Magazine stopped the presses, the .com side used the help of print reps to sell online packages. Once these deals were inked, many of the print reps were laid off/fired. Also, huge layoffs and firings across the country, starting in 2008. The layoffs were done in large masses, doubling the work load of the Dealer Sales team. Many firings occurred over 2009, 2010, 2011 under the radar. Great overall site, but not focused on the consumer. Little testing with new products. Dealers sometimes lost faith in new products. Many dealers were burned in 2007/2008 when ATC raised rates by 15% or more. Wouldn't recommend working here - at all. You will not have a work life balance.

Advice to Management

Your competitors are on your heels - they are doing it RIGHT!

Other Employee Reviews for Autotrader

  1. "Oddly Quiet"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Autotrader full-time (More than a year)

    Pros

    Good employees are constantly recognized and rewarded.
    Great hours (8:30 AM - 5:30 PM)

    Cons

    Working in a regional offices often makes me feel forgotten. The environment is drab with generic office decor while the HQ is a cool, lively, and unique environment.
    It's oddly quiet. There are times where the only sound that you here is the tapping on keyboards for minutes.

    Advice to Management

    Don't forget the people out in the field.


  2. "The company strives to do right by their employees and create a positive workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Autotrader (More than 3 years)

    Pros

    Equal opportunity for career growth
    Very competitive salaries
    Growing company (see AutoTrader Group)
    Very strong community service and relations programs; core value

    Cons

    Not all managers are created equal so not every employee sees the opportunities that are here
    Growing company so continuous change
    Infrastructure needs to catch up with innovation
    Entitled employees

    Advice to Management

    Hold all managers more accountable to their people and their development. A Manager's expertise should be managing people and teams not just functional or technical knowledge.
    Don't be blinded by credentials and pedigree.

There are newer employer reviews for Autotrader
There are newer employer reviews for Autotrader

See Most Recent

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