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Avalara

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Avalara

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Employee Review

  1. 2.0
    Current Employee, more than 3 years

    Don't Believe The Hype

    Jan 2, 2018 - Psm in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    It is a good market to be in. Avalara offers a service that absolutely provides a benefit to the customer, but the approach taken by management on how to get those customers is sketchy at best.

    Cons

    This is a private company with only 1 thing in mind. You do the math on what a private company's ultimate goal is. They are doing anything in their power to make sure that happens, which includes not investing any money back various departments that are in dire need. The lack of internal resources is only one issue that has led to that decline in "corporate culture" and job satisfaction. The churn and burn mentality on new sales is leading to customer satisfaction issues across the board. With management now starting to move towards a micro managed approach, it should be pretty clear as to why job satisfaction in the sales organization has dwindled. There is management that is in place that has never done the job and has no idea on how to close business. You have other pieces of the management team that are on a power trip and have no idea how to management and motivate a team in order to drive success. As they push for that ultimate goal of what many private companies strive for, they are losing the big picture of putting the customer first. It has been stated MANY times that company first, customer second, and employee third. Not taking care of the employees that have led to the company growth could come back to bite them.

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    26 people found this review helpful
  1. 5.0
    Current Employee

    Great place to work

    Oct 3, 2022 - Senior Software Engineer in Seattle, WA
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Interesting problems Good management support

    Cons

    Lots of iteration to get products built and deployed

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  2. 5.0
    Current Employee, more than 3 years

    Great company with a great service

    Oct 3, 2022 - Anonymous Employee 
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Management is good. Good culture Offices are nice and fun events

    Cons

    Growing company comes with basic sales pain. Changing rules or pay (often for the better I must say). But not good for someone who can't adjust quickly.

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Avalara Careers

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Avalara is the technology company that everyone’s used but nobody’s heard of. We’re at your gas pump, in your browser, and at...More

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Avalara Photos

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Avalara photo of: Avalara executives and event emcee at Connect 2022.
Avalara photo of: Avalarians celebrate PRIDE at an event organized by the PRISM employee resource group
Avalara photo of: Employees enjoy a hot dog BBQ sponsored by Veterans of Avalara
Avalara photo of: Grace Hopper Celebration attendees in Orlando, Florida
Avalara photo of: AfroTech World attendees pause for a photo at the Avalara booth
Avalara photo of: Customer Success team works on cases during the Bug Bash
Avalara photo of: Teams meet on the steps in our Durham office.
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