Avaya - Avaya to become a software company | Glassdoor
There are newer employer reviews for Avaya
There are newer employer reviews for Avaya

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"Avaya to become a software company"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Manager
Current Employee - Senior Manager
Recommends
Neutral Outlook
No opinion of CEO

I have been working at Avaya full-time (More than 10 years)

Pros

Avaya designs, builds and manages communications networks, is a leader in enterprise communications, Internet Protocol (IP) telephony systems and communications software applications and services. Since spinoff from Lucent in 2000, Avaya has wanted to become a software company that has been on the roadmap for many years.

Cons

Avaya has been losing market share in core contact center and messaging lines of business. The move to send core product development and services support offshore has caused some hardships to maintain quality of the products and support services.

Other Employee Reviews for Avaya

  1. Helpful (2)

    "Green grass"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Manager in Basking Ridge, NJ
    Former Employee - Senior Manager in Basking Ridge, NJ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Avaya full-time (Less than a year)

    Pros

    Good salaries, benefits and work equipment.

    Cons

    Brain-drain has left the company running on empty. Outsourcing appears to be the only approach taken by VP level management. Same old AT&T politics.

    Advice to Management

    Adopt modern, more flexible, project management methods, improve project planning and internal client management. Build a competent team of employees to help retain knowledge in-house. Above all, upper management must stop being so risk averse and avoid taking the easy way out with outsourcing agreements for nearly every stage of the projects.


  2. Helpful (1)

    "Avaya offers opportunites but approach with caution"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director
    Current Employee - Director
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Avaya full-time (More than 10 years)

    Pros

    People are extremely dedicated. Plenty of opportunity for transformation.

    Cons

    Difficulty in growing top line results in continuous budget reductions to achieve bottom line financial targets.

There are newer employer reviews for Avaya
There are newer employer reviews for Avaya

See Most Recent

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