Avaya - Lots of Potential....Failure to Deliver | Glassdoor
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There are newer employer reviews for Avaya

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"Lots of Potential....Failure to Deliver"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee
Former Employee - Anonymous Employee
Doesn't Recommend
No opinion of CEO

I worked at Avaya full-time (More than 10 years)

Pros

The best things about working at Avaya were the people who typically had a can do attitude and the products and solutions were regularly the highest regarded in the industry.

Cons

Work life balance was not a concern for management, nor was career progression or professional development of employees. The other biggest dings on Avaya were that the leadership and corporate strategy which always seemed to be a step behind major competitors and the lack of investment in marketing.

Advice to Management

Be more proactive in career development and progression planning and stop recycling certain folks into leadership positions in other parts of the business.

Other Employee Reviews for Avaya

  1. Helpful (2)

    "All work, No Reward, No Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Washington, DC
    Current Employee - Program Manager in Washington, DC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Avaya full-time (More than 3 years)

    Pros

    A Pay Check and benefits

    Cons

    12 hour days are the norm and expected, 16 hour days are not uncommon. I am all for doing what ever it takes to get the job done however, when the stretch objective drives you 16 hours a day at Avaya that becomes the new norm. The average new comer stays at Avaya 2 years and then leaves after they burn out. I have been in an OPs review where a presentation was made to hire additional staff, the VP decision maker made the statement "NO, burn them out if you have to, then get rid of them and hire someone else"

    Advice to Management

    Rather than laying people off you should shift resources to where people are over worked and burning out.


  2. Helpful (1)

    "Broken processes and lack of urgency"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Named Account Manager
    Current Employee - Named Account Manager
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Avaya full-time (More than 3 years)

    Pros

    -Teamwork oriented
    -Industry leading products
    -Peers/ colleagues/ lower-management care about you
    -Global company

    Cons

    -Excessive lead times in pro services org
    -Excessive cost for pro services vs. through VAR
    -Old- young talent isn't admired
    -Processes are over-cumbersome and decrease productivity
    -Understaffed sales org- people leave but no one is ever replaced- the work load continually increases beyond what is best for customers, company, and employees
    -Lack effective marketing

    Advice to Management

    Treat employees how you'd want to be treated

There are newer employer reviews for Avaya
There are newer employer reviews for Avaya

See Most Recent

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