Avaya - Not good almost cost me everything | Glassdoor
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Helpful (1)

"Not good almost cost me everything"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Professional Services Consultant in New York, NY
Former Employee - Professional Services Consultant in New York, NY
Doesn't Recommend
Neutral Outlook
Disapproves of CEO

I worked at Avaya full-time (More than 3 years)

Pros

Did not see any. Local management was interested in a takeover so they could cash out from previous investment. The all left and new management had to restart local branch. New management is excellent but it must be tough on her in NYC.

Cons

Did not enjoy experience. I came from Nortel and they did not beleive in selling the newest products they had. Old sales guys sold old gear and new apps sat on the shelf. Contact Center was not backed by management and they let it ride casuing many in CC sales to bale out. Loss of excellent people to other companies. Cause of heart attack from the stress and loss of short term memory. It was too much. No enjoyment. Many Nortel customer left on the side of the road. I now make extra cash cleaning up the customers they let slide.. Any WFO or Call Recording folks it is ripe for picking

Advice to Management

Get with the program, you are losing Marketshare. Some applications in CC area have a 16 week wait for install or admin work by professional services. No coverage on WFO, Contact Recording. recruiter are calling everywhere looking for help

Other Employee Reviews for Avaya

  1. "A lot of pressure from management"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Territory Account Manager in Miami, FL
    Former Employee - Territory Account Manager in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Avaya full-time (More than 10 years)

    Pros

    Global company with great technologies

    Cons

    Not a fun place to work

    Advice to Management

    Listen to employees more


  2. "I feel sorry for my friends"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Software Architect in Westminster, CO
    Former Employee - Software Architect in Westminster, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Avaya full-time (More than 10 years)

    Pros

    Decent pay. Nice co-workers. Nice Building ;)

    Cons

    Slow but steady decay. Large debt. Politics took over. Constant experimentation with upper and middle management.

There are newer employer reviews for Avaya
There are newer employer reviews for Avaya

See Most Recent

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