Avaya - Great Company | Glassdoor
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There are newer employer reviews for Avaya

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"Great Company"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Senior Software Engineer in Southfield, MI
Former Employee - Senior Software Engineer in Southfield, MI
Recommends
Neutral Outlook
No opinion of CEO

I worked at Avaya full-time

Pros

Avaya products and solution are tops in their class and their people are intelligent with good work ethics. The salaries are good and so are the benefits.

Cons

The current leadership seems to be conflicted in the direction that Avaya will be going. Having much of their backbone support remotely located in non- US countries has opened up complaints from internal employees and customers because of language issues with this foreign staff.

Advice to Management

Having the backbone support located in the US makes more sense for US customers and employees. The constant repeating of information because you can not understand what the person is saying is an unreasonable burden for customers especially.

Other Employee Reviews for Avaya

  1. "A challenging corporate environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Director, Marketing in Basking Ridge, NJ
    Former Employee - Director, Marketing in Basking Ridge, NJ
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Avaya full-time (More than 5 years)

    Pros

    Respectable market position if only bold enough to fully leverage it. Needs decisive actions (leadership change) to move forward. Good comraderie in the trenches

    Cons

    Increasingly challenging environment with revolving door of leadership. Mass exodus of talent over the past few years leaves the business a hollow shell


  2. "Upper level management out of touch"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Westminster, CO
    Former Employee - Anonymous Employee in Westminster, CO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Avaya full-time (More than 10 years)

    Pros

    Extremely bright and talented engineers

    Cons

    constant downsizing and poor decision making at upper levels

    Advice to Management

    wake up

There are newer employer reviews for Avaya
There are newer employer reviews for Avaya

See Most Recent

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