Avis Budget Group - Very good company to work for! | Glassdoor
There are newer employer reviews for Avis Budget Group
There are newer employer reviews for Avis Budget Group

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Helpful (2)

"Very good company to work for!"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Tulsa, OK
Current Employee - Customer Service Representative in Tulsa, OK
Recommends
Approves of CEO

Pros

Good work hours and a nice work environment. Management team is very fair and pleasant to work for. Overall solid company to work for.

Cons

Customer Service Representative job is taking phone calls for 8-10 hours a day and this can become very draining. But it comes with the nature of the position.

Other Employee Reviews for Avis Budget Group

  1. Helpful (2)

    "Terrible Terrible Management, Unfair Commission Tiers"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Rental Sales Agent in Orlando, FL
    Former Employee - Rental Sales Agent in Orlando, FL
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Meeting people from all over the world (airport location)
    Genuinly being able to have an effect on a persons vacation

    Cons

    -Large level of distrust between managment and employees (unlike any ive ever seen).
    -Budget has continually made it more and more difficult to make good money from commission by raising the commission tiers/thresholds and by forcing you to take the hit on unavoidable circumstances where you cannot sell. For example, at our location a large number of our customers were vacationers from Brazil. In the last year travel agencies in Brazil are trying to sell protection packages to their customers and keep them from purchasing Budgets, so they literally give them a copy of what our rental agreements look like with big circles around the add-ons and coverages saying DO NOT BUY THIS. So the deck is stacked against rental sales agents yet we still suffered for not be able to sell to them. Even worse if a customer prepays for an upgrade or add-ons over the phone or online, the rental agent has no opportunity to sell them, yet still takes the hit for the length of the rental even though theres nothing to sell.
    -Payroll Issues. Me and others frequently wouldnt get our checks on time, or they would be short and wed have to wait until the next check to be fully compensated. THIS IS PEOPLES LIVELYHOODS YOUR MESSING WITH HERE!!
    -Dealing with long lines of angry customers at times because Budget will "book" them a car online not knowing if they will even have it available at that date. (This is a underhanded sales tactic to "get you in the door")

    Advice to Management

    Make your employees happy and they will make your customers happy. Treat your employees like humans and they may stop being forced to treat your customers like nothing more than dollar signs.


  2. "fun and frustrating"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager in Los Angeles, CA
    Former Employee - Branch Manager in Los Angeles, CA
    Recommends
    No opinion of CEO

    Pros

    as a manager you get a lot of independance and freedom.

    Cons

    you don't always get the product you need to succeed and grow

    Advice to Management

    stop trying to rediscover yourself every year. we lost a lot of business over the years because their is a lack of consistency in what market segment the company wants. the direction of the company (mainly off airport locations) changes every year unlike its competitors ERAC and HLE.

There are newer employer reviews for Avis Budget Group
There are newer employer reviews for Avis Budget Group

See Most Recent

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