BB&T - Customer focused company | Glassdoor
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There are newer employer reviews for BB&T

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"Customer focused company"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Business Analyst in Raleigh, NC
Current Employee - Business Analyst in Raleigh, NC
Doesn't Recommend
Neutral Outlook
Approves of CEO

I have been working at BB&T full-time (More than 3 years)

Pros

Challenging and interesting position, like the fact the company focus on "perfect client experience"
Good group of co-workers who try to do the best given the constraints of time and resources; found this across departments
Benefits are competitive, salary not as much.
Stable company.

Cons

Short sighted management - no long term, cohesive strategy.
Political - same people get opportunities and promotions - management doesn't know or utilize their staff to the best of their capabilities.
Longer you stay, further behind - new employees hired at higher levels and pay.

Advice to Management

Get out of your offices, talk with ALL of your employees at all levels, not just direct reports.
Be more forthcoming and up-front - you complain about rumor mill, but that's what happens when you're so secretive.

Other Employee Reviews for BB&T

  1. Helpful (3)

    "Never good enough"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Relationship Banker in Panama City, FL
    Former Employee - Relationship Banker in Panama City, FL
    Doesn't Recommend
    No opinion of CEO

    I worked at BB&T full-time (More than 3 years)

    Pros

    Had the best clients while there.

    Cons

    No matter if you reach your goals you are told to do better without a thank you. Banking seems to be very deceptive. Its all about them making money no matter how they get it. They want you to put clients in products they don't really need so they have their claws in them and it makes it harder for client to switch banks.

    Advice to Management

    Be more ethical!!


  2. "Truly a great company that provides benefits, opportunities, and develop their employees"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Financial Center Leader II in Hampton, VA
    Former Employee - Financial Center Leader II in Hampton, VA
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at BB&T full-time (More than 5 years)

    Pros

    *Ability to move up in the company
    *Managers do try to coach and develop employees to perform at optimum level
    *great benefits, pension, and 401k

    Cons

    *In the branches it is highly sales focused and some employees are not sales driven
    *Could be a lot more personal recognition to reward employees
    *So many branches in a market but everyone is competing for the small customer
    *A lot of call nights/conferences to make weekly hours easily over 50+ hours and Saturday's

    Advice to Management

    I think that management really does try and focus on each employee.

There are newer employer reviews for BB&T
There are newer employer reviews for BB&T

See Most Recent

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