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Thank you for your note and for sharing your thoughts with us. We at BIC take feedback from our team members very seriously. We are sorry to hear that your experience has been less than ideal, and we want to take this opportunity to acknowledge that we hear you and to address your concerns.
At BIC, we are proud of our company values of Integrity, Responsibility, Teamwork, Sustainability, Ingenuity and Simplicity. These values form the foundation of our company and define how we conduct business around the world. We want to emphasize that there is no place for toxicity at BIC, as we strive to maintain a culture of inclusiveness that enables all of our team members to achieve their best selves. We encourage you, and all team members, to speak with your managers or human resource business partners to address any issues or experiences that stray from these values.
We also offer many growth and development opportunities. This includes annual goal setting and a robust, ongoing performance review process during which you are encouraged to discuss your individual career goals and expectations with your managers. This process is constantly reviewed and refined by our global human resources team, so feedback is always welcome.
Last year, we launched the Horizon Plan, a comprehensive strategy aimed at driving long-term sustainable growth and profitability across our business. Enacting this plan has prompted several changes across our businesses and functions, which we understand can be difficult for some. We are immensely grateful to all our team members around the world who are integral to ensuring the success of our new strategy. This is why we recently launched the "Sharing Horizon" plan, which creates the opportunity for every BIC team member to become a shareholder.
Again, we appreciate and welcome feedback from our team members. We encourage you to continue sharing your thoughts in a series of upcoming surveys and initiatives we have planned for our teams across the organization. We also want to emphasize that our human resources team is always available for you to help resolve any issues you are facing in the workplace.
Thank you!