BJ's Restaurants - Typical server position under a corporate Entity | Glassdoor
There are newer employer reviews for BJ's Restaurants
There are newer employer reviews for BJ's Restaurants

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"Typical server position under a corporate Entity"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Server in Temecula, CA
Former Employee - Server in Temecula, CA
No opinion of CEO

Pros

Busy restaurant, widely known, decent food

Cons

Some members of management are better than others. Some are real good, and others are out of their depth. Morale and happiness depends on the management team.

Advice to Management

Employee morale has direct implications to customer service and satisfaction.

Other Employee Reviews for BJ's Restaurants

  1. "This place is like any other hi volume corporate restaurant."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - To Go Counter in Houston, TX
    Former Employee - To Go Counter in Houston, TX
    Doesn't Recommend

    Pros

    The tips were fantastic, and the base pay is better than most restaurants.

    Cons

    Management only knows how to make the restaurant run smoothly during a rush. They know nothing of HR, and their interpersonal skills were lacking.

    Advice to Management

    Take an HR seminar.


  2. Helpful (1)

    "Great atmosphere, hard work."

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service Assistant in Gainesville, FL
    Former Employee - Service Assistant in Gainesville, FL
    No opinion of CEO

    Pros

    Tips + wage = great pay for the position
    Great atmosphere
    Great people
    Constant moral efforts by upper management

    Cons

    Physically demanding: shifts can be as long as 14 hours in which you must constantly keep a brisk pace while carrying 5-20 lbs.
    Occasional upper management neglect: insufficient lunch breaks, false promises, unfairly distributed responsibilities and hours

    Advice to Management

    Spread the work out a little more fairly - servers get the most tips and hence take home the most amount of money but do the least amount of work.
    Do not, under any circumstances, under-staff shifts (ie: do not allow 1 service assistant to take care of the entire restaurant during the Saturday lunch rush).
    Do not promise something unless you will honor it - you will lose the confidence of your staff very quickly.

There are newer employer reviews for BJ's Restaurants
There are newer employer reviews for BJ's Restaurants

See Most Recent

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