BJ's Restaurants - Overall an okay company | Glassdoor
There are newer employer reviews for BJ's Restaurants
There are newer employer reviews for BJ's Restaurants

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"Overall an okay company"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Server in San Diego, CA
Current Employee - Server in San Diego, CA
Neutral Outlook
No opinion of CEO

I have been working at BJ's Restaurants part-time (More than 3 years)

Pros

Pros are closing shifts as a server leave you walking with good money

Cons

BJ's has secret shops but in order to score a 100% score the entire experience is scripted and very unnatural. Because you never know who is a secret shopper you must say this entire script for every single table and this often results in awkward communication, irritated customers, etc. The idea to monitor the employees at their jobs is good but it should be executed another way. Also there are multiple things the hosts and servers need to sell on so the customer feels like people are being redundant and pushy.

Advice to Management

Chill with all the points the employees need to hit on secret shops. Selling rewards cards, seasonal beer/other beverage, appetizer, and asking for their selections in initial greet is a lot. Let the server feel out if the guests need all these at once instead of having them give a no, no, no, no, then feel irritated and annoyed.

Other Employee Reviews for BJ's Restaurants

  1. "Not bad.."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server Assistant in Austin, TX
    Former Employee - Server Assistant in Austin, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at BJ's Restaurants part-time (Less than a year)

    Pros

    Fun to work and keep busy

    Cons

    Feel annoying by the manager


  2. "Fast Paced, get what you put in to it."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Server in Century City, CA
    Current Employee - Server in Century City, CA
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at BJ's Restaurants part-time (Less than a year)

    Pros

    Multiple management team members, so generally one is friendly, fun, and open to new ideas. Such a large team, and everyone knows they better get moving or trouble will come their way.

    Cons

    Multiple management team members, so generally one is irritable, a poor communicator, and close-minded. The wide range of team members and their independence can lead to some poor treatment among co-workers - Sarcasm gone wrong type of stuff.

    Advice to Management

    Keep an open mind, and learn about team members relationships with each other. It would help to promote synergy among the team members.


There are newer employer reviews for BJ's Restaurants
There are newer employer reviews for BJ's Restaurants

See Most Recent

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