BJ's Restaurants - Hard work and busy but good money | Glassdoor
There are newer employer reviews for BJ's Restaurants
There are newer employer reviews for BJ's Restaurants

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Helpful (2)

"Hard work and busy but good money"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Trainer in Folsom, CA
Former Employee - Trainer in Folsom, CA
Recommends
Neutral Outlook
Approves of CEO

I worked at BJ's Restaurants full-time (More than 3 years)

Pros

Excellent food that sells itself and an expansive menu of great drinks. Always a busy and staffed with a fun outgoing team. Managers are usually very understanding and are willing to work with servers or help out. Great computer system. Good money.

Cons

Very busy and hard work. Training programs are implemented well in some locations but not so well in others. When implemented well, it's a great training program. However, servers are required to meet quite a few steps of service with each table which can be stressful in a busy environment. Managers are frequently under a lot of stress and tired due to long hours which can affect the whole team.

Advice to Management

Restructure class for trainers to ensure that employees are being trained properly. Work to relieve stress from managers in order to increase the quality of the work environment for whole teams. Decrease server steps or give servers more flexibility - it's too much for busy servers and often overwhelming for the guest.

Other Employee Reviews for BJ's Restaurants

  1. Helpful (1)

    "BJ's DAYTONA UNFAIR TO SERVERS AND FOOD RUNNERS,TIP OUT,SIDEWORK SUCKS!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Food Server in Daytona Beach, FL
    Former Employee - Food Server in Daytona Beach, FL
    Negative Outlook
    Disapproves of CEO

    I worked at BJ's Restaurants full-time (Less than a year)

    Pros

    There is a twenty word minimum or else i wouldnt have written anything,other than its an easy job to get.

    Cons

    The sidework amount is insane,you will waste gas just to go to work to be cut after you set up in mornings,so opening and closing shifts as a food runner or server your screwed.
    Nobody is fair with the tip outs. Everyone from gets screwed which leads to people skimming tips and not tipping out what they should.

    Food runners shouldnt have to wait to get their tips,when their shift ends there should be a manager who correctly does the math based on the receipts for all the food run for their shift and tipped accordingly,because no waiter is going to tip a food runner the correct amount if they can just keep more money for themselves.
    Also food runners going home with TIPS is the most ludicrous system i have ever heard of in 20years in the restaurant business.

    Advice to Management

    Food runners shouldnt have to wait to get their tips,when their shift ends there should be a manager who correctly does the math based on the receipts for all the food run for their shift and tipped accordingly,because no waiter is going to tip a food runner the correct amount if they can just keep more money for themselves.
    Also food runners going home with TIPS is the most ludicrous system i have ever heard of in 20years in the restaurant business.
    Managers found to have sexual relations with subordinates should be fired immediatley.
    Food runners and servers with a set schedule should be given a minimum amount of hours so you dont drive to work and waste gas for no reason,if they have to be cut, they should be paid for their shift regardless since they made the effort to get ready and come into work and waste time and gas. You cannot use them as slaves to set up the kitchen then CUT them and only pay them minimum wage for 1-hour of work. Food servers who are in the top ten on "the score board" for top sales should be given choice of shifts since they are working the hardest and making the most in sales. The corporate headquarters needs to restructure the food runners going home with tips and how the servers make the food runners "wait and wait" even though your shift maybe over you get an attitude when your simply asking for your tips,we rely on them for gas and food for that evening and sometimes youmay wait an hour to get your measily $2 for food running,this should not be left up to the servers discretion it should be calulated fairly by a seperate manager assigned for this task and scheduling alone. Any manager caughts favoring an employee or having sexual relations (if two more employees can verify),that manager should be reprimanded and if found guilty of aforementioned relations they should be fired. Im surprised there hasnt been numerous lawsuits but considering how little money and the lack of medical/dental,employees couldnt afford the time nor gas to see a lawyer or this place would be out of business already.
    Stop into DAYTONA BJs and ask any employee about how the tips and food running shifts are!!


  2. Helpful (1)

    "I Walked Out of this Job Because They Were Working Me Too Hard And Hassling Me"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Hostess in Baton Rouge, LA
    Former Employee - Hostess in Baton Rouge, LA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at BJ's Restaurants part-time (Less than a year)

    Pros

    The food is great, employees get meals or discounts, flexible schedule, great hours, great music.

    Cons

    Management doesn't do well with constructing a comfortable and efficient work environment. Low pay. Hard to get promoted.

    Advice to Management

    When you have a hard-worker, you shouldn't over look that. Work harder to make sure that your team is a good one and that the work environment is healthy and positive. Less gossip, more motivation!

There are newer employer reviews for BJ's Restaurants
There are newer employer reviews for BJ's Restaurants

See Most Recent

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