BT - Interesting | Glassdoor
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There are newer employer reviews for BT

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Helpful (1)

"Interesting"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Anonymous Employee in London, England (UK)
Former Employee - Anonymous Employee in London, England (UK)
Recommends
No opinion of CEO

Pros

I struggle to think of many, it was full of people riding off hiding at home not working and taking a huge salary. a complete lack of innovation and far too many middle managers. An easy ride for all employees

Cons

full of people riding off hiding at home not working and taking a huge salary. a complete lack of innovation and far too many middle managers. An easy ride for all employees

Advice to Management

Out with the old, in with the new.... still sat on old public sector values, starves innovation and failures to deliver product or service right first time

Other Employee Reviews for BT

  1. Helpful (3)

    "No more SSCs"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Manager in Budapest (Hungary)
    Current Employee - Commercial Manager in Budapest (Hungary)
    Doesn't Recommend
    Approves of CEO

    Pros

    Great to learn the trade and safe bet to have on a CV. Many (UK) dinosaurs who take care of young professionals and train.

    Cons

    Very poor remuneration of professionals in SSC environments. "Gimme an update" mentality instead of actually picking up/doing work on all levels.

    Advice to Management

    Difficult to put up their shoes, maybe they oughtn't sell anything that they can't deliver or organise for. Limit of daily (80% unproductive) calls at 5. Managers shouldn't be pushed into doing copy/paste jobs (70% of time) because of lack of appropriate softwares.


  2. ""Mickey Mouse" Operations"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Immersive Telepresence Support
    Former Employee - Immersive Telepresence Support
    Doesn't Recommend
    Disapproves of CEO

    Pros

    technology. learning opportunities. knowledable employees.

    Cons

    consistently missed SLAs, misleading onboarding, overworked, understaffed, and unadequate tools to carry out the job in a manner which will satisfy.

    believe nothing you are told, only what is in writing.

    Advice to Management

    justify the existence of the deeply entrenched line managers who are appointed for political reasons instead of proven track record.

    stop selling unproven products. start holding line managers accountable. quit appointing titles based on political reasons and start appointing based on track record.

There are newer employer reviews for BT
There are newer employer reviews for BT

See Most Recent

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