BT - Lack of management killing BT in South | Glassdoor
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There are newer employer reviews for BT

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"Lack of management killing BT in South"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Professional Services
Current Employee - Professional Services
Doesn't Recommend
Disapproves of CEO

Pros

Good Work life balance

Varied workload as BT has huge portfolio. Staff young & friendly. Central location
Lots of helpful people around the services.

Cons

Merger with BT Retail has been a disaster for BT in South, Cultural differences hugh between regions. All senior managers now based in North and all job losses are happening in South as there is No union.
Cost saving has gone ridicolous, office furmiture now being reconditioned.
Morale is lowest I have ever seen in a corporate setting.
Professional services model flawed. Middle management very poor, no vision, strategy or technical background
Lack of visibility of bigger BT, since de-merger from GS>

Focus on key accounts is to the detriment of any new business.
Key Sales staff left and replaced by poor qaulity people.
further Job losses on cards

Advice to Management

Resign..

Employ new Sales with background in IT or Telecomms industry. Focus on generating new business. Employ more managers from South.

Other Employee Reviews for BT

  1. "OK... but was very happy to leave"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Project Manager
    Current Employee - IT Project Manager
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great team / great colleagues
    Flexibility for self management
    Was able to have a decent work life balance
    Work from home and very flexible to work from many of the offices nationwide

    Cons

    Process mad
    Pay was low for industry
    Took away company cars (business needs car)
    Cut bonuses and pay rises
    Mad cost cutting measures

    Advice to Management

    Stop cost cutting and treat loyal and long standing staff with the respect they deserve. More training and less stress.


  2. "Let sales get on with selling"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Manager in London, England (UK)
    Current Employee - Sales Manager in London, England (UK)
    Doesn't Recommend
    No opinion of CEO

    Pros

    Safe environment, quite friendly family atmosphere. Good work life balance and opportunities for women. 97% return after maternity leave (although down from 99%). Still one of the leading providers in the market. Everybody liking direction and firm decisions from new CEO and changes he is introducing.

    Cons

    "The frozen middle" layer of management mean that some of the great stuff CEO talks about doesn't seem to get through to the people at the bottom.
    Poor HR policies - seem too content to let really good people go at the moment.

    Advice to Management

    Sort out retention and succession planning to identify the next batch of leaders who are pushing to change the direction. Don't be afraid to make bold decisions - we need strong leadership right now.

There are newer employer reviews for BT
There are newer employer reviews for BT

See Most Recent

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