BT - Used to be a great place ... till Northern Ireland took over | Glassdoor
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Helpful (1)

"Used to be a great place ... till Northern Ireland took over"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Technical Design Authority in Dublin, Co. Dublin (Ireland)
Current Employee - Technical Design Authority in Dublin, Co. Dublin (Ireland)
Doesn't Recommend
Disapproves of CEO

Pros

- Flexible work arrangements
- Homeworking facility
- Subsidised canteen with decent food in Dublin

Cons

- Horrible working climate, best people are leaving the corpany week after week
- Reorgs are happening every few month, due to utter lack of strategy and direction
- Workforce is completely demotivated and cynical
- Pay reviews were poor, even when times were good
- Business is driven through time keeping, prospecting and other MIS systems, as opposed to customer focus
- complete lack of leadership from senior management and retrechment
- CYA culture is predominant
- middle management is increasingly being taken over by managers from BT Northern Ireland, who have no experience working with large MNCs, but are used to more beaurocratic systems, dealing with public sector and SME companies

Advice to Management

There have been so many reorgs to transform BT Ireland, the mutation that the company is now is barely survivable. The only possible remedy is to return to the working model that was last recognised as succesful (e.g. before the BTNI and EsatBT merger) and work forward from there.

Otherwise get on with the job and close down the ROI operations, so that there is room for other companies like Vodafone to fill the space.

Other Employee Reviews for BT

  1. "Lack of management killing BT in South"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Professional Services
    Current Employee - Professional Services
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Good Work life balance

    Varied workload as BT has huge portfolio. Staff young & friendly. Central location
    Lots of helpful people around the services.

    Cons

    Merger with BT Retail has been a disaster for BT in South, Cultural differences hugh between regions. All senior managers now based in North and all job losses are happening in South as there is No union.
    Cost saving has gone ridicolous, office furmiture now being reconditioned.
    Morale is lowest I have ever seen in a corporate setting.
    Professional services model flawed. Middle management very poor, no vision, strategy or technical background
    Lack of visibility of bigger BT, since de-merger from GS>

    Focus on key accounts is to the detriment of any new business.
    Key Sales staff left and replaced by poor qaulity people.
    further Job losses on cards

    Advice to Management

    Resign..

    Employ new Sales with background in IT or Telecomms industry. Focus on generating new business. Employ more managers from South.


  2. "OK... but was very happy to leave"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Project Manager
    Current Employee - IT Project Manager
    Doesn't Recommend
    No opinion of CEO

    Pros

    Great team / great colleagues
    Flexibility for self management
    Was able to have a decent work life balance
    Work from home and very flexible to work from many of the offices nationwide

    Cons

    Process mad
    Pay was low for industry
    Took away company cars (business needs car)
    Cut bonuses and pay rises
    Mad cost cutting measures

    Advice to Management

    Stop cost cutting and treat loyal and long standing staff with the respect they deserve. More training and less stress.

There are newer employer reviews for BT
There are newer employer reviews for BT

See Most Recent

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