Babies "R" Us - O.K. | Glassdoor
There are newer employer reviews for Babies "R" Us
There are newer employer reviews for Babies "R" Us

See Most Recent

"O.K."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Recommends
Positive Outlook
Approves of CEO

Pros

Quick to hire and more relaxed then Toys R Us.

Cons

Just like all retail companies low pay and hours.

Other Employee Reviews for Babies "R" Us

  1. "Not the best place I've worked, but not the worst"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Furniture Supervisor
    Current Employee - Furniture Supervisor
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Babies "R" Us full-time (More than a year)

    Pros

    In my particular store, community between employees is great. Running the furniture department isn't a particularly difficult position either, so its not an overly taxing job. It takes focus and awareness of your product and how to best utilize the lousy technology provided, but its not terribly difficult to master.

    Cons

    Technology is dramatically behind. There are huge gaps in getting help to fix problems (IT issues, lapses in the company giving a crap about their customer, etc). You end up being stared down by an irate customer on a regular basis because there are simply no answers and no one above store-level will help or can find answers for you. A large majority of your time is spent doing things other than what your department requires - think; spending large portions of your day on a register or covering another area because staffing is so thin. Budgets get cut CONSTANTLY. Do not expect to get regular hours if you are not hired into a full time position.

    Advice to Management

    Pay your supervisors appropriately. They don't make real wages. What happens when minimum goes up? The majority of your supervisors will only be making $2 an hour more than a part timer. UPDATE TECHNOLOGY, period. Too often are supervisors pulled in 1000 different directions - give them working technology, people to work in their department, and stop playing games with them. If a supervisor has spent their entire week emailing, calling and working within their department on issues that the store manager, district manager and numerous other people have not made any effort to help resolve, do not come in and pick apart the fact that a dresser was not dusted or a peg was not filled or a remedy ticket was not filed because some moron didn't send product. There is nothing we can do about it and just as likely, even if we DID have time to worry about such nonsense, there would still be no answers or resolution. Its the story of a supervisor's life. Stop the top-down berating. Happy employees = happy customers = more profits. Pissed off employees = pissed off customers = less profits. Pretty simple equation that TRU/BRU has yet to master.


  2. "Did not get the support from upper management as promised. Training store was solid."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ASM
    Former Employee - ASM
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Babies "R" Us full-time (Less than a year)

    Pros

    Hourly staff very strong. Heart and soul of store. Company emphasized customer service and meant it.

    Cons

    Safety issues: delivery of furniture items through front doors to customers while store is open. Associates motivated by intimidation not inspiration.

    Advice to Management

    Reward outstanding performance. Don't play favorites.Need better communications via management and supervisor meetings.

There are newer employer reviews for Babies "R" Us
There are newer employer reviews for Babies "R" Us

See Most Recent

Work at Babies "R" Us? Share Your Experiences

Babies "R" Us
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or