Banfield Pet Hospital - Burnout central | Glassdoor
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There are newer employer reviews for Banfield Pet Hospital

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Helpful (9)

"Burnout central"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Veterinarian
Current Employee - Veterinarian
Doesn't Recommend
Negative Outlook
No opinion of CEO

I have been working at Banfield Pet Hospital full-time (More than a year)

Pros

1. Vets & techs that really do care about animals
2. Able to change hospitals if you have to move to another state

Cons

1. Too much pressure from upper management to focus on money/average patient charge all the time. You are always getting yelled at about it and can be written up if you don't 'upsell' enough.
2. Trying to squeeze in too many pets everyday. This directly leads to rushed visits, too much stress on all the staff, owners getting upset because they have long waits, leaving late almost every night so your personal family life suffers, and most importantly poor quality of medicine because you only get time for a few mins with each pet
3. Too much staff turnover due to the stress and lack of support
4. Hospitals are only shut 2 days a year, for Xmas and Thanksgiving, so you will have to work on most holidays/weekends and are probably going to miss a lot of important family events.
5. You are expected to just smile and take verbal abuse from clients. Management cares way more about not upsetting a client, even if they are wrong or being unreasonable, than they do about you or how that drags down the staffs morale.

Advice to Management

Maybe if this company didn't have such a large number of managers to support (waaay too top-heavy) based off the work of the vets and techs then it wouldn't need to hound the poor staff making the money to keep making more & more all the time to pay for all these extra people. Not to mention these 'management' types get paid way more, get all the holidays off & really don't contribute much. Time to trim the fat from this company if it wants to survive!

Other Employee Reviews for Banfield Pet Hospital

  1. "Get your experience here"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Banfield Pet Hospital full-time

    Pros

    Good pay and great life balance.

    Cons

    Favoritism. Not interested in moving you up.

    Advice to Management

    Be more involved. Listen to your doctors.


  2. "Unique culture"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Analyst
    Current Employee - Analyst
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Banfield Pet Hospital full-time (More than a year)

    Pros

    Benefits are great-free optimum wellness plan, discounted Mars candy, onsite bistro, free parking, good bonus

    Cons

    Location is a bit out of the way, really have to buy into the Mars culture-a lot of associate engagement is expected.

There are newer employer reviews for Banfield Pet Hospital
There are newer employer reviews for Banfield Pet Hospital

See Most Recent

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