Banfield Pet Hospital - This company is improving. | Glassdoor
There are newer employer reviews for Banfield Pet Hospital
There are newer employer reviews for Banfield Pet Hospital

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"This company is improving."

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Decline to Answer in Portland, OR
Current Employee - Decline to Answer in Portland, OR
Approves of CEO

Pros

Current IT technology and continuing investment to stay current. Office is beautiful. Open, bright, lots of windows and skylights. very nice facility. Excellent Pet care benefits. Pay and bonus structure seems pretty fair and is weighted to account for individual, team and company performance metrics.

Cons

Human care benefits are terrible. High deductible health plan makes it very expensive to get sick or just go to the doctor. Undesireable neighborhood office location. As many people commute long distances, the company has still not embraced work from home or telecommute options widely nor has it instituted a 4-10 workday policy for appropriate job descriptions. There still seems to be an underlying attitude of mistrust of the employees opinions. Management wants the feedback but may or may not listen when the time comes to make a decision.

Advice to Management

You'll get more loyalty from your people if you offer better health care benefits. We know you are working on it...

Other Employee Reviews for Banfield Pet Hospital

  1. Helpful (1)

    "Research the hospital you are interested in working on 1st"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Veterinary Technician
    Former Employee - Veterinary Technician
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Banfield Pet Hospital full-time (More than a year)

    Pros

    I really liked working on the clinic at first...
    -Quality animal health care
    -Clean hospital (depending on location)
    -Good, new equipment (depending on location)
    -Good/nice staff
    -Average-good health plan
    -Average employee services (human resources, etc)
    - They help you pay for online courses at a good place

    Cons

    -The manager is a horrible bully (employees complain greatly to human resources, director, etc.)
    - Expect you to: answer the phone, write excellent notes, keep the clinic clean, keep animals ( isolation, drop-offs, rooms, PetSmart walk-ins, etc) in top notch condition, serve medications, answer questions, sell plans, run tests and enter results in one 6-7 hour shift. All that with only 1-2 vet.assistants per doctor and 1 CSC.
    -Want to see too many pets with a very short amount of staff
    -SELLING plans and MONEY are the TOP priority, even when the client is not interested
    -Over priced services
    -Changes are made too often (right when you start to feel confident about a new system the change it.

    Advice to Management

    -Be more aggressive when dealing with mistreatment on the work place.
    -Do not expect Great quality work when you have employees that are being bullied, overworked...
    - Do not change policies so often
    - Compare your prices with other clinics in town.
    -

    Banfield Pet Hospital Response

    Sep 6, 2017 – Banfield Pet Hospital

    Thank you for your balanced review and we appreciate all the Pros that you noted. However, the cons you bring up are highly concerning and we would appreciate the opportunity to get a better... More


  2. "accontant"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Intern - Procurement in Nairobi (Kenya)
    Current Intern - Procurement in Nairobi (Kenya)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Banfield Pet Hospital as an intern (Less than a year)

    Pros

    to improve mission and mission

    Cons

    limited to access their systems

    Advice to Management

    provide inters with working too

There are newer employer reviews for Banfield Pet Hospital
There are newer employer reviews for Banfield Pet Hospital

See Most Recent

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