Bank of America Merchant Services - Goals oriented company ready to move forward | Glassdoor
  1. "Goals oriented company ready to move forward"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Marketing 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America Merchant Services full-time for more than a year

    Pros

    The company is very clear on their vision, goals and strategies going into each year. Goals begin at the company level and trickle down to each department and individual so each has a clear understanding of expectations and what they are striving to attain. Each team is different, but there is great cohesiveness between teams with open communication. Excellent compensation and benefits packages, work flexibility... for some roles (work-from-home in some cases) and a focus on being yourself at work through many diversity initiatives are all a plus. Career growth and advancement is available for those wishing to expand their current role or move to new roles and ready to meet the challenge.

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    Cons

    Hours can be long during peak periods of activity, and timeliness of work output can be hindered by lengthy processes; however, progress is being made. The pros outweigh the cons.

    Advice to Management

    Keep up the great momentum! Continue to build and foster passion from within the whole organization. Provide avenues for employee and client feedback and continue to listen and make changes for improvement based on that feedback.

    Bank of America Merchant Services2019-01-25
  1. "Great job"

    StarStarStarStarStar
    Former Employee - Prefer Not to Say 
    Approves of CEO

    I worked at Bank of America Merchant Services full-time

    Pros

    great people with a desire to do well.

    Cons

    Wasn't in sales, but that seemed like a rough place to be.

    Bank of America Merchant Services2019-07-10
  2. "A great place to work in payments"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Current Employee - Vice President Digital Strategy in Charlotte, NC

    I have been working at Bank of America Merchant Services full-time for more than a year

    Pros

    Benefits, work environment, diversity, professionalism, leadership

    Cons

    Building consensus for innovation can be slow across parts of the organization

    Bank of America Merchant Services2019-10-01

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