Bank of America Merchant Services - Extremely poor senior leadership | Glassdoor
  1. Helpful (3)

    "Extremely poor senior leadership"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bank of America Merchant Services full-time for more than 5 years

    Pros

    Bank of America brand, partnership with First Data

    Cons

    Senior leadership at the top doesn't recognize the dysfunctional second line leaders in place running the sales organization. Front line leaders do their capable best, but the sales force lacks the tools, direction and support necessary to be successful, which has driven such high turnover in the Business Consultant roles, most notably in Business Banking. Senior leadership drives with intimidation and fear and... lacks any true leadership characteristics. Sad state of affairs.

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    Bank of America Merchant Services2019-04-01
  1. "Great job"

    StarStarStarStarStar
    Former Employee - Prefer Not to Say 
    Approves of CEO

    I worked at Bank of America Merchant Services full-time

    Pros

    great people with a desire to do well.

    Cons

    Wasn't in sales, but that seemed like a rough place to be.

    Bank of America Merchant Services2019-07-10
  2. "Great place to sell"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Business Consultant in Orlando, FL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Bank of America Merchant Services full-time for more than 5 years

    Pros

    Excellent partners and line of products/solutions to sell. Autonomy to prioritize your week and make your own schedule. Residual income is good after first year.

    Cons

    As of 2020 position is being dissolved as a result of First Data and BOA separating. Banc of America Merchant Services LLC will be no longer. Future is uncertain.

    Bank of America Merchant Services2019-09-04

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