Bank of America - good place to learn | Glassdoor
  1. "good place to learn"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Relationship Manager in Burlington, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time for more than a year

    Pros

    The open role, learning many different concepts, a high-value position for fresh graduate. The benefit is awesome, strong backup and support.

    Cons

    Stressful and tense. Micromanagement.

    Advice to Management

    try to simplify the branch, match the pay to workload.

    Bank of America2018-02-21
  1. "AVP Business Consultant Bank of America merchant services"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Assistant Vice President Small Business Consultant in Seattle, WA
    Recommends
    Positive Outlook

    I have been working at Bank of America full-time for more than a year

    Pros

    Flexible to work from home. Close branch locatuins

    Cons

    Long hours and fast paced deadlines

    Bank of America2019-05-18
  2. Helpful (9)

    "Client service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Service Representative in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time for more than a year

    Pros

    Bank of America is an amazing company that offers amazing benefits, tuition reimbursement, employee discounts, and much more! In addition, Bank of America, is one of the highest paying banks. Bank of America really cares about its employees. The morale was great and I loved my team!

    Cons

    I wasn’t a fan of customer service. This was my first customer service job, so I really struggled with this position. I had a 10 hour shift and I took back to back calls for the whole shift(I’m not exaggerating. Management monitored our phone time and would IM us if our phone line was unavailable.) We got two 15 minute breaks and an hour lunch break. It was a very stressful work environment; I took a lot of escalated...

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    Advice to Management

    My managers were great! The only thing I would suggest is that Bank of America, needs to find new ways to lower the high call volume in the call centers. Customer service is a stressful job on its own, but when require your employees to take back to back phone calls for 8-10 hours, it can cause employees to feel stressed, burned out, and overwhelmed. Many of my coworkers had panic attacks and mental breakdowns because...

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    Bank of America2019-04-19

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