Bank of America - Ok place to work.... | Glassdoor
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There are newer employer reviews for Bank of America

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"Ok place to work...."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Associate Operations Representative in College Park, GA
Former Employee - Associate Operations Representative in College Park, GA
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I worked at Bank of America full-time (Less than a year)

Pros

Established company. Great discounts. Good benefits.

Cons

I worked in the 6000 Feldwood Road location. It was like high school. We were trained decently, but not there were too many loopholes and every other week there was an error in how we were previously trained which made us have to go back in and retrain. There were so many weird little "do-and don'ts". There were no career advancements.

Advice to Management

You really should re-evaluate the training processes and who you hire for Lead and Management roles. The Retail Payment Services division was not properly trained and/or staffed and some of the leads were to into telling their personal business and what they own and drove than to lead and direct staff in a postive way. The Manager was rarely around and even when approached with issues, they were ignored.

Other Employee Reviews for Bank of America

  1. "Better in NC"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Specialist in Boca Raton, FL
    Current Employee - Customer Service Specialist in Boca Raton, FL
    Recommends
    No opinion of CEO

    I have been working at Bank of America full-time (More than 5 years)

    Pros

    Great benefits and training. good employee morale.

    Cons

    Used to work in Charlotte, NC and much better chance of internal advancement than in south Florida. Unable to internally transfer or get promotion. Basically pigeon-holed into a job.

    Advice to Management

    Be more proactive in employee future goals and help them attain. Mid-level management (branch etc) very supportive, regional not so much.


  2. "Has it's ups and downs but overall has been a positive experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Business Control Specialist in Chandler, AZ
    Current Employee - Senior Business Control Specialist in Chandler, AZ
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Bank of America full-time (More than 8 years)

    Pros

    I love the work I do in that it fits my skill set well. The benefits are also great and get to work from home.

    Cons

    Constant change, constant organization changes, pretty consistent reductions in staff. Does not seem to be a job one could ever consider "secure".

    Advice to Management

    Better communication and teamwork amongst the silos. Too many fire drills and not enough balanced, stable processes.

There are newer employer reviews for Bank of America
There are newer employer reviews for Bank of America

See Most Recent

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