Bank of America - Officer | Glassdoor
  1. "Officer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Officer - Financial Analyst in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Bank of America full-time for more than 4 years

    Pros

    Benefits not much else that would be considered a Pro to work their.

    Cons

    Too many to mention in this little space...if you want to be micromanaged by 5 managers and have no route for promotion and get a crumb of a bonus then this is defiantly the place to work for you.

    Advice to Management

    Actually lead not suck up to managers above you. Also be truthful to staffers especially when their jobs will be outsourced

    Bank of America2018-11-11
  1. Helpful (1)

    "Great workplace"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Plano, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time for more than 2 years

    Pros

    Decent salary, good benefits, 401k, health medical vision dental. Good projects and great colleagues

    Cons

    They should be more aware of food allergies at the Cafeteria. There are common food allergens that compose almost all options and allergic people are pretty much banned from getting something to eat - this is Cafeteria related and not the company itself, but it’s the company who choses the vendor

    Advice to Management

    Great job

    Bank of America2019-03-21
  2. Helpful (9)

    "Client service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Service Representative in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time for more than a year

    Pros

    Bank of America is an amazing company that offers amazing benefits, tuition reimbursement, employee discounts, and much more! In addition, Bank of America, is one of the highest paying banks. Bank of America really cares about its employees. The morale was great and I loved my team!

    Cons

    I wasn’t a fan of customer service. This was my first customer service job, so I really struggled with this position. I had a 10 hour shift and I took back to back calls for the whole shift(I’m not exaggerating. Management monitored our phone time and would IM us if our phone line was unavailable.) We got two 15 minute breaks and an hour lunch break. It was a very stressful work environment; I took a lot of escalated...

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    Advice to Management

    My managers were great! The only thing I would suggest is that Bank of America, needs to find new ways to lower the high call volume in the call centers. Customer service is a stressful job on its own, but when require your employees to take back to back phone calls for 8-10 hours, it can cause employees to feel stressed, burned out, and overwhelmed. Many of my coworkers had panic attacks and mental breakdowns because...

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    Bank of America2019-04-19

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