Bank of America - Long term potential | Glassdoor
  1. "Long term potential"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Loan Officer in Los Angeles, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of America full-time for more than 2 years

    Pros

    Big company, benefits, base commission

    Cons

    Lack of support, high turnover

    Advice to Management

    More deal involvement versus just motivational sales meetings

    Bank of America2018-11-30
  1. "Great Place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Marketing Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Bank of America full-time for more than 4 years

    Pros

    Open Environment Grooming Opportunities Health Benefits Insurance Benefits

    Cons

    Learning Chances are limited but the management are working to provide more Learning courses

    Bank of America2019-05-19
  2. Helpful (9)

    "Client service Representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Client Service Representative in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of America full-time for more than a year

    Pros

    Bank of America is an amazing company that offers amazing benefits, tuition reimbursement, employee discounts, and much more! In addition, Bank of America, is one of the highest paying banks. Bank of America really cares about its employees. The morale was great and I loved my team!

    Cons

    I wasn’t a fan of customer service. This was my first customer service job, so I really struggled with this position. I had a 10 hour shift and I took back to back calls for the whole shift(I’m not exaggerating. Management monitored our phone time and would IM us if our phone line was unavailable.) We got two 15 minute breaks and an hour lunch break. It was a very stressful work environment; I took a lot of escalated...

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    Advice to Management

    My managers were great! The only thing I would suggest is that Bank of America, needs to find new ways to lower the high call volume in the call centers. Customer service is a stressful job on its own, but when require your employees to take back to back phone calls for 8-10 hours, it can cause employees to feel stressed, burned out, and overwhelmed. Many of my coworkers had panic attacks and mental breakdowns because...

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    Bank of America2019-04-19

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