Bank of America - Great Place to work! | Glassdoor
  1. "Great Place to work!"

    StarStarStarStarStar
      Former Employee - Anonymous Employee in New York, NY

      I worked at Bank of America full-time for more than 2 years

      Pros

      work/life balance, great leadership, room for growth

      Cons

      money is not market value in NYC

      Bank of America2019-03-22
    1. Helpful (1)

      "Great workplace"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Anonymous Employee in Plano, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Bank of America full-time for more than 2 years

      Pros

      Decent salary, good benefits, 401k, health medical vision dental. Good projects and great colleagues

      Cons

      They should be more aware of food allergies at the Cafeteria. There are common food allergens that compose almost all options and allergic people are pretty much banned from getting something to eat - this is Cafeteria related and not the company itself, but it’s the company who choses the vendor

      Advice to Management

      Great job

      Bank of America2019-03-21
    2. Helpful (9)

      "Client service Representative"

      StarStarStarStarStar
      • Work/Life Balance
      • Culture & Values
      • Career Opportunities
      • Compensation and Benefits
      • Senior Management
      Current Employee - Client Service Representative in Dallas, TX
      Recommends
      Positive Outlook
      Approves of CEO

      I have been working at Bank of America full-time for more than a year

      Pros

      Bank of America is an amazing company that offers amazing benefits, tuition reimbursement, employee discounts, and much more! In addition, Bank of America, is one of the highest paying banks. Bank of America really cares about its employees. The morale was great and I loved my team!

      Cons

      I wasn’t a fan of customer service. This was my first customer service job, so I really struggled with this position. I had a 10 hour shift and I took back to back calls for the whole shift(I’m not exaggerating. Management monitored our phone time and would IM us if our phone line was unavailable.) We got two 15 minute breaks and an hour lunch break. It was a very stressful work environment; I took a lot of escalated...

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      Advice to Management

      My managers were great! The only thing I would suggest is that Bank of America, needs to find new ways to lower the high call volume in the call centers. Customer service is a stressful job on its own, but when require your employees to take back to back phone calls for 8-10 hours, it can cause employees to feel stressed, burned out, and overwhelmed. Many of my coworkers had panic attacks and mental breakdowns because...

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      Bank of America2019-04-19

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