Bank of America - Great company to grow and develop a career. | Glassdoor
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There are newer employer reviews for Bank of America

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"Great company to grow and develop a career."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in East Providence, RI
Current Employee - Customer Service Representative in East Providence, RI
Recommends
Positive Outlook
Approves of CEO

I have been working at Bank of America full-time (More than 5 years)

Pros

Large company with many different roles and positions. Well structured. Competitive benefits package. Flexibility for accommodating working parents. Competitive pay.

Cons

At times customer interactions can be over analyzed, forgetting the human element. Cons in an interaction generally outweigh the pros when it it comes to evaluation of associates. This can foster a negative atmosphere. Talent development can fall to the wayside, instead focusing on meeting the metrics.

Advice to Management

Institute an optional in house "university". Grow talent from within, which will inspire loyalty and also serve as a system of merit. Encourage management to put take control of their teams and make the calls that will impact their production. Too much control has been given to quality analyst. The best analyst are our clients.

Other Employee Reviews for Bank of America

  1. "bank of opportunity"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Teller in Napa, CA
    Former Employee - Teller in Napa, CA
    Recommends
    Negative Outlook
    Approves of CEO

    I worked at Bank of America full-time (More than a year)

    Pros

    pay is great. vacation paid

    Cons

    stress on sales goals is too high

    Advice to Management

    n/a


  2. "Used to be better"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Bank of America full-time (More than 5 years)

    Pros

    Good benefits (12 weeks off parental leave for women and men), pay is better than other banks in area, good amount of vacation and personal/sick days.

    Cons

    Layoffs, hiring freezes, demotions common with BAC. Whole sites are shut down or switched to new roles constantly. Might be different in other lines of business ...

    Advice to Management

    Stop trying to put a positive spin on every negative decision that is made. Employees aren't stupid so don't treat them that way.

There are newer employer reviews for Bank of America
There are newer employer reviews for Bank of America

See Most Recent

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