Bank of America - Support Banking Centers with Sales Support and Legal Document requirements. | Glassdoor
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There are newer employer reviews for Bank of America

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"Support Banking Centers with Sales Support and Legal Document requirements."

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Senior Customer Service Specialist in Tempe, AZ
Current Employee - Senior Customer Service Specialist in Tempe, AZ
Recommends
Approves of CEO

Pros

Great benefits, awesome Leave of Absence polices, 12 week paternity/ maternity leave. They are an international company.

Cons

Management overlooks talent. Inconsistent between different lines of business.

Advice to Management

Set a talent planning guide that is consistant through the whole bank.

Other Employee Reviews for Bank of America

  1. "Good place to work for"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Financial Specialist in Troy, MI
    Current Employee - Financial Specialist in Troy, MI
    Recommends
    Approves of CEO

    Pros

    very good benefits and they treat the employees good. They sometimes do not share information when they should but a good place to work for.

    Cons

    lots of lay off recently due to the economy.

    Advice to Management

    Share more information with the employees who need to know it.


  2. Helpful (1)

    "Great company for the employees, not so good for the actual customers!"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Telephone Sales Representative in Fort Worth, TX
    Former Employee - Senior Telephone Sales Representative in Fort Worth, TX
    Recommends
    Disapproves of CEO

    Pros

    Good promotion from within, great managers who provide you with the tools to succed in your position, decent pay, 3 weeks vacation with the option of purchasing an extra week!

    Cons

    Every since the financial crisis the company became way to strict on employees as far as time management and began (in my opinion) stealing from customers who themselves were hurting with overbearing fees! We basically had to become good at simply telling customers NO REFUNDS! Before the economy went south employees were greatly rewarded for their work, but they have taken that all away as well.....The environment was very motivating, but now is stressful with all the stats you have to maintain and now they even have customer service agents selling credit cards! UGH!

    Advice to Management

    Bring back reward & recognition programs because you are killing employees spirit and pride in working for this company!

There are newer employer reviews for Bank of America
There are newer employer reviews for Bank of America

See Most Recent

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