Bank of America - GOOD PLACE TO WORK | Glassdoor
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There are newer employer reviews for Bank of America

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Helpful (1)

"GOOD PLACE TO WORK"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Brea, CA
Current Employee - Customer Service Representative in Brea, CA
Recommends
Approves of CEO

Pros

They are very flexible with employee schedules and work shifts, Pay is decent, You work with good people(most of the time)

Cons

Very difficult to work and get promoted in other fields if you do not have the experience in the dept you are applying to.

Advice to Management

Help associates with their long term career goals, not just short term goals. Understand is a bussiness environment, however its ok to become more involved on a personal level to better understand employees

Other Employee Reviews for Bank of America

  1. Helpful (1)

    "It's a job"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    No opinion of CEO

    Pros

    large organization = might provide opportunity in normal economic times, allowed autonomy in many situations, pretty standard benefits, lots of various businesses happening all around provide an opportunity to learn.

    Cons

    Large organization = no one knows who you are or what you do unless you work in a prime city like Charlotte, NY, or Boston. Too much time is spent on anonymous phone meetings. Not really a people company, I felt more like just a number everyday.

    Advice to Management

    Success won't always be in the numbers or the metrics. It might be good to have some people who know the business help the Six Sigma's figure out what is important to the customers and the employees


  2. "Not so much"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The hours are really good if you are at the right banking center. The direct managers I have a really good. Not a bad job for a college student to get into to.

    Cons

    The negative public view is sometimes hard to deal with. It is like a constant barrage of hatred towards bank of america. Fear of job loss since I am still new to the company and stores that are not performing are shutting down. The training is horrible. They stick you in a room by yourself and give you a computer to stare at. You come out for an hour or two a day for observation and questions. Half the time the questions are hard to remember because it will be about a computer test you took 3 hours prior.

    Advice to Management

    Be more responsive to employee issues. Stop analyzing every piece of data. If the refferals are low it could be from several factors not just employee lazyness. Pay attention to loss of morale because it is rampant in the company due to problems that have not been solved since the economic crisis began. Run your company smart not with the sales attitude of "more, more, more." You can't take care of the business you have now, but you push to get as much more as possible. If we focus on spending, customer satisfaction, and banking hours that get business the company would be better off. Being open on Saturday sounds like a great idea, but most banking centers are dead. If you closed on Saturdays some of your stores could stay open.

There are newer employer reviews for Bank of America
There are newer employer reviews for Bank of America

See Most Recent

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