Bank of America - Love the company, hate the Consumer Banking branch. | Glassdoor
There are newer employer reviews for Bank of America
There are newer employer reviews for Bank of America

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"Love the company, hate the Consumer Banking branch."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee
Recommends
Neutral Outlook
Approves of CEO

Pros

Great benefits.
Work/Life Balance
Down to earth immediate management

Cons

Unrealistic performance goals.
Increased job duties without increase in pay.
Constant computer glitches.

Advice to Management

Think about having more town hall meetings with the customer facing employees. That way you will see how your goals and requirements do not align with the current trends of customers.

Other Employee Reviews for Bank of America

  1. "Expect the unexpected, be ready for anything; policies and procedures change constantly and often without proper notice."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative
    Former Employee - Customer Service Representative
    Neutral Outlook
    Disapproves of CEO

    I worked at Bank of America full-time (More than 8 years)

    Pros

    many opportunities for advancement and different lines of business

    Cons

    your position can go from full-time permanent to non-existent


  2. Helpful (1)

    "MBNA was great. The motto "Think of Yourself as a Customer" definitely was the case with MBNA, not with Bank of America"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credit Analyst III in Newark, DE
    Current Employee - Credit Analyst III in Newark, DE
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Bank of America full-time (More than 10 years)

    Pros

    medical benefits, vacation time, 401k match

    Cons

    Too big, management doesn't care what employees have to say. Bank of America was quick to let MBNA'ers go because Bank of America doesn't pay like MBNA did.

    Advice to Management

    Care about employees. Stop wrongfully firing MBNA'ers to hire BAC people for less money.


There are newer employer reviews for Bank of America
There are newer employer reviews for Bank of America

See Most Recent

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