Bank of the West - Conservative bank with a general reluctance for change. | Glassdoor
There are newer employer reviews for Bank of the West
There are newer employer reviews for Bank of the West

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"Conservative bank with a general reluctance for change."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Product Manager in San Francisco, CA
Former Employee - Product Manager in San Francisco, CA
Neutral Outlook
No opinion of CEO

I worked at Bank of the West full-time (More than a year)

Pros

There are some creative people at this bank and the salary ranges seem fair.

Cons

Decision making is generally by committee, even mid-level decisions, yet the participants are often not available for months to meet as a group. This results in late to market or additional stress on project teams to sacrifice quality to hit a date and even financial overages. Not all project stakeholders are willing to think beyond current practices, even in brainstorming sessions.

Advice to Management

Invest in infrastructure projects and trust that peer executives hire knowledgeable people to enable the concept of teamwork to be a reality instead of just a phrase.

Other Employee Reviews for Bank of the West

  1. Helpful (2)

    "Good customer service for customers but outdated systems but poorly managed branches"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ACSM in San Francisco, CA
    Former Employee - ACSM in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Bank of the West full-time (Less than a year)

    Pros

    Customers seemed to really like banking with Bank of the West.
    Friendly staff willing to try to help their employees.

    Cons

    Behind on technology. Everything was still processed with paper.
    Management was not experienced. A lot of the time management could not solve basic customer
    roblems without help from someone at a different branch
    Lack of direction for employees

    Advice to Management

    Train your CSM's better or hire people with more ability to run the operational side of the branch


  2. Helpful (1)

    "Happy Branch Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Denver, CO
    Current Employee - Branch Manager in Denver, CO
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Bank of the West full-time (More than 5 years)

    Pros

    -Clearly set expectations
    -Achievable goals
    -Great recognition

    Cons

    -Salary is a constant struggle to people where they should be
    -Goals come out late in the year
    -Not all branches are created equal in appearance

    Advice to Management

    -If goals are going to be late do not make them retroactive
    - Don't have maximums on raises. If you were hired as a teller it can mean that you are a lower earning manager when you finally make it.
    -Get a standardized look to the branches

There are newer employer reviews for Bank of the West
There are newer employer reviews for Bank of the West

See Most Recent

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