Bank of the West - Very educational. Working with the customers was the most rewarding. | Glassdoor
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There are newer employer reviews for Bank of the West

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"Very educational. Working with the customers was the most rewarding."

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative (CSR) in Estacada, OR
Former Employee - Customer Service Representative (CSR) in Estacada, OR
Recommends
Neutral Outlook
No opinion of CEO

I worked at Bank of the West full-time (More than 3 years)

Pros

Helping customers with their financial needs and have them happy when the leave the branch.

Cons

Upsetting the customers by continually charging fee's for misc. things. Not finding a product that fits their needs.

Advice to Management

To put more effort into finding ways not to charge to much to the customers.

Other Employee Reviews for Bank of the West

  1. "Typical Banking Environment"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Systems Analyst in San Francisco, CA
    Current Employee - Business Systems Analyst in San Francisco, CA
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Bank of the West full-time (Less than a year)

    Pros

    Relatively small bank compared with others

    Cons

    It is still a bank


  2. Helpful (2)

    "All about Sales NOT Customer Service"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Customer Service Manager in Omaha, NE
    Former Employee - Assistant Customer Service Manager in Omaha, NE
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Bank of the West full-time (Less than a year)

    Pros

    Great people to work under and with. Fairly flexible with schedules and appointments if needed. Great 401K options. Good job is sales is your thing.

    Cons

    The customer services was more about getting sales and numbers. Had to greet and sale to every client that came to your window, if you didn't you were talked to. Same clients that go through drive - thru and you know them, daily clients. Had to sell to them... pure sales.

    Advice to Management

    Management was nice and understanding... till you didn't get your sales.

There are newer employer reviews for Bank of the West
There are newer employer reviews for Bank of the West

See Most Recent

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