Barnes & Noble - Easy if you don't mind exploiting customers, destroying your own business, and living off Ramen | Glassdoor
  1. Helpful (12)

    "Easy if you don't mind exploiting customers, destroying your own business, and living off Ramen"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Part Time Book Seller in Seattle, WA
    Doesn't Recommend
    Disapproves of CEO

    I worked at Barnes & Noble

    Pros

    - Intelligent and friendly coworkers - Very lenient dress code - Ample paid vacation and sick days - Usually not very busy, since Amazon and nook are destroying our business - Discount at cafe makes breaks convenient - Generally higher caliber of customers than other retail - While the employee discount isn't enough to keep you from buying at Amazon so that you can pay your bills, you do get to borrow hard cover...

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    Cons

    Keep in mind the company has changed over the past few years, so this review would have been much more positive if written in 2008. My guess is that things are even worse now, though since my store closed a few months ago, I can't be sure. The biggest problem is the amount of upselling required by management. Expect to ask EVERY customer if they want a membership, tell them two benefits of the membership, ask if...

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    Advice to Management

    I honestly don't think you care at this point, since no one would run a company like this if they expected it to still exist five years from now. But in the off chance you actually want Barnes and Noble to continue as a physical store that sells paper books, instead of being relegated to nook kiosks, bn.com and/or bankruptcy... - Either give a membership discount on e-books, or discontinue the membership. - Let cashiers...

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    Barnes & Noble2012-04-07
  1. "good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Backroom Associate in Collierville, TN
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Barnes & Noble part-time for less than a year

    Pros

    nice environment and good pace plus surrounded by books

    Cons

    can be stressful at times

    Barnes & Noble2019-04-01
  2. "Awesome people and company!"

    StarStarStarStarStar
      Former Employee - SIM Manager 
      Recommends
      Positive Outlook
      Approves of CEO

      I worked at Barnes & Noble full-time for less than a year

      Pros

      Great environment. Pay is decent. Wonderful people. Get to read books for free!

      Cons

      Sometimes stressful, crazy schedule, but overall a great job.

      Barnes & Noble2019-06-26

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