Barnes & Noble - A Smart and humane retailer. | Glassdoor
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There are newer employer reviews for Barnes & Noble

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Helpful (1)

"A Smart and humane retailer."

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Assistant Store Manager in Philadelphia, PA
Current Employee - Assistant Store Manager in Philadelphia, PA
Recommends
Positive Outlook
Approves of CEO

I have been working at Barnes & Noble full-time (Less than a year)

Pros

They have well developed systems and really know their business. They also seem to really care about their employees and are able drive business and key metrics in a responsible way. B&N probably has some of the smartest sales associate out there who's loyalty and love for books benefits the customers on a daily basis. I also feel it is an exciting time at B&N with their digital products and feel they have a very bright future a head.

Cons

Because they have such a loyal team turn over is less than most big retailers. This make advancement challenging.

Advice to Management

Keep pushing the envelope and continue to grow the B&N community. (More on that later)

Other Employee Reviews for Barnes & Noble

  1. Helpful (1)

    "No longer booksellers-we're book-put-away-ers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bookseller in Boynton Beach, FL
    Current Employee - Bookseller in Boynton Beach, FL
    Doesn't Recommend
    No opinion of CEO

    I have been working at Barnes & Noble full-time (More than 10 years)

    Pros

    Employees are given a generous discount (30% on most items) and are paid time-and-a-half for working holidays. When a store has had the same staff for years (like mine) we are a well-oiled machine and we enjoy working with each other.

    Cons

    Salary caps: after a few years in the same position there are no further increases in pay, not even "cost-of-living". There are no bonuses, either. The alternative is to apply for an advanced position, resulting in people becoming management who have no management skills.

    Advice to Management

    The attitude towards people camping out in the store, wrecking the place, and never buying anything. Management refuses to kick these people out so all day it's a constant stream of putting things back after freeloaders leave them in piles everywhere. Which leaves hardly any time to help the paying customers. Or we can't find what they want because somebody is reading it in the store.
    Cover all the electrical outlets so people can't plug in their cellphones, computers, fax machines and printers. Make people buy something and get out, not rearrange the cafe tables into their own private office!
    Post signs saying "No Outside Food or Drink"-so people will buy from our cafe if they do spend the day.


  2. Helpful (1)

    "Working for Barnes & Noble was always a perfect second part-time job but I would never have been able to be a full-time."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Book Seller in DePointford, NJ
    Former Employee - Book Seller in DePointford, NJ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Barnes & Noble part-time (More than a year)

    Pros

    Friendly work environment, customers tend to be laid back

    Cons

    Frequently understaffed and low compensation. There is room for growth but not at salaries that would make the 40 hour a week commitment worth it.

There are newer employer reviews for Barnes & Noble
There are newer employer reviews for Barnes & Noble

See Most Recent

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