Barnes & Noble - If you have to work retail, it's not bad. | Glassdoor
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Helpful (2)

"If you have to work retail, it's not bad."

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Former Employee - Anonymous Employee in Westport, CT
Former Employee - Anonymous Employee in Westport, CT

I worked at Barnes & Noble full-time (More than a year)

Pros

Nice to be around books; coworkers were pleasant, hardworking; customers were usually appreciative. As a full-time employee I received health benefits, a 401K, and paid time off. Opportunity for promotion was available if you could drink the kool-aid.

Cons

Pay was terrible; schedule was erratic; usually had to work weekends and frequently evenings. Management attitude was inconsistent depending on the latest hot button from HQ. Expectation was to provide great customer service, but often without sufficient coverage. Then mgmt would question why you couldn't handle everything perfectly.

Advice to Management

Increase hourly pay; treat employees with more respect; set reasonable objectives.

Other Employee Reviews for Barnes & Noble

  1. "good for a starter job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bookseller in Phoenix, AZ
    Current Employee - Bookseller in Phoenix, AZ
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Barnes & Noble part-time (More than 3 years)

    Pros

    flexible schedule - was easily able to finish school and maintain employment. Great co-workers - really almost all became close friends.

    Cons

    Lower salaries, typical retail job otherwise. it is helpful to have an external interest in books to make recommendations.


  2. Helpful (2)

    "Annual Layoffs"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Barnes & Noble full-time (More than 3 years)

    Pros

    Good health insurance, attempts at trying to seem to care for the employees

    Cons

    They do layoffs EVERY year right after MLK birthday. Where careers come to dies.

    Advice to Management

    Let employees know there is no growth. Don't hire anyone under 40 and no kids for that reason.

There are newer employer reviews for Barnes & Noble
There are newer employer reviews for Barnes & Noble

See Most Recent

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