Barnes & Noble - Great for building experience | Glassdoor

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There are newer employer reviews for Barnes & Noble

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"Great for building experience"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Barista in Boca Raton, FL
Current Employee - Barista in Boca Raton, FL
Recommends
Neutral Outlook
Approves of CEO

I have been working at Barnes & Noble part-time (More than 3 years)

Pros

Depending on our your department manager and coworker relations, your schedule can be somewhat flexible! They have this awesome book borrowing program that not many people know about that allows you to borrow any hardcover in the store with managers' permission, which is such an amazing benefit. Like your own private library!

Cons

It isn't anyone goal job, besides maybe store managing, so everyone is looking for a promotion or keeping their options open-realistic for most beginning jobs, really.

Advice to Management

Mine were really supportive, but each store varies. Thank you for those who give back and recognize your employees!

Other Employee Reviews for Barnes & Noble

  1. Helpful (4)

    "Senior management concerned more about shareholders than customers"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bookseller in Burlington, MA
    Former Employee - Bookseller in Burlington, MA
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Barnes & Noble full-time (More than 3 years)

    Pros

    Many of the booksellers at the bottom of the ladder were personable, bright and engaged. Customers generally pleasant to deal with as well. A decent IT setup for booksellers to work with. Books. Books. Books.

    Cons

    About 25-30% of the space was given over to Nook, toys, games and gifts (higher margin) and book selection suffered. Understaffed, under-trained, minimum wage employment. Even department leads don't make much more than this, and very much is demanded of them. Most importantly, corporate is slowly cutting value. Starting in the fall of 2008, the return policy was drastically revised. 30-day returns were reduced to 14 days and this became a regular bone of contention with customers. Another area of contention was a top-down drive to sell the membership (cost: $25), which was also recently revised in such a way as to be almost worthless and customers weren't informed of the change.

    Advice to Management

    The only counter brick and mortar stores have to offer is outstanding customer focus and value, so honor the customer! You've the material right there on the shelves to provide the richest shopping experience imaginable, which also happens to be one of the cheapest entertainment values available as well. If you can't sell that, sell vacuum cleaners instead.


  2. Helpful (2)

    "Whackkkk i hate it sto much"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    you get to work almost when you want.
    you get to see alot of books
    nice manger
    its all good

    Cons

    Standing all day long
    tiring
    boring
    there all day it get tiring from standing all day

    Advice to Management

    get it up

There are newer employer reviews for Barnes & Noble
There are newer employer reviews for Barnes & Noble

See Most Recent

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