Barnes & Noble - degrading | Glassdoor
There are newer employer reviews for Barnes & Noble
There are newer employer reviews for Barnes & Noble

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Helpful (3)

"degrading"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Children's Lead Bookseller in Los Angeles, CA
Former Employee - Children's Lead Bookseller in Los Angeles, CA
Doesn't Recommend
Negative Outlook
Disapproves of CEO

I worked at Barnes & Noble full-time (More than 3 years)

Pros

Meeting great co-workers and long-lasting friends
If you are a lead or manager, they will generally try and work with your schedule (if they like you).
Once in a while, there will be an excellent manager; but this is few-and-far between.
Most of the workers (non-management) are very talented individuals.

Cons

They won't work with your schedule if you are not a lead or manager, despite how many years you have given them.
25 cent raises, once per year, are the norm. 50 cents is rare. 75 cents is unheard of.
Managers don't like to work, but they will come down on you for doing the same. And in some cases, throw their extra work on you.
Small-minded; narrow-minded management who thinks the world revolves around them and the store
If your job is cut by corporate, they will offer you part-time hours and minimum wage, despite have worked in management for more than 10 years.
Micro-management and abuse (depending on the store manager at the time).

Advice to Management

Treat your workers with more respect. Pay them a livable wage. A twenty-five cent raise per year is a joke. They most likely are very educated and work at the store because they are having a hard time in the current economic climate. If you want to retain your best assets, treat them like you would treat your own management team.

Other Employee Reviews for Barnes & Noble

  1. Helpful (1)

    "Nice work environment, lack of business strategy"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Software Engineer in New York, NY
    Current Employee - Software Engineer in New York, NY
    Recommends
    Negative Outlook
    Disapproves of CEO

    I have been working at Barnes & Noble full-time (More than a year)

    Pros

    The work environment is very laid back and most people are friendly. Work-Life balance is excellent.

    Cons

    Teams are often siloed and lack of knowledge sharing between teams. Thus, whenever a problem happens, a lot of people are notified unnecessarily which generates a lot of noise. also there doesnt seem to be clear direction from senior management.


  2. Helpful (1)

    "Assistant Manager"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Assistant Manager in Charlotte, NC
    Former Employee - Assistant Manager in Charlotte, NC
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Barnes & Noble full-time (More than 3 years)

    Pros

    The pay was good for retail and the hours were not too bad based on other retail positions that are out there. The company also worked to change store hours when they just did not make sense from a sales standpoint. The employees loved books and everyone enjoyed working with customers to help find what they were looking for or offering suggestions.

    Cons

    Employee payroll was always a challenge. There is a payroll system in place but it can be manipulated to shuffle hours around. The actual schedule is still not fully automated so that can be a challenge. The company has also struggled with the digital platform ereaders and has not found a way to compete with other tablet companies.

    Advice to Management

    Work to fully automate the payroll system and ensure that the weekly/monthly planning tools are accurate and don't negatively effect payroll. Senior managers must also be aware of issues with District managers and identify potential issues before they become a large problem for the stores.

There are newer employer reviews for Barnes & Noble
There are newer employer reviews for Barnes & Noble

See Most Recent

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