Barnes & Noble - It is an ok company to work for, very little training or continual training, benefits are decent,erratic managment | Glassdoor
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There are newer employer reviews for Barnes & Noble

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"It is an ok company to work for, very little training or continual training, benefits are decent,erratic managment"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Manager in North Atlanta, GA
Current Employee - Manager in North Atlanta, GA
Doesn't Recommend
Neutral Outlook
No opinion of CEO

I have been working at Barnes & Noble full-time (More than 3 years)

Pros

The Books, the people in some cases has some flexibility for part-time workers

Cons

Work-life quality, differing management views-tops down

Advice to Management

Train and more than just store managers

Other Employee Reviews for Barnes & Noble

  1. "It's all about the attitude you bring to the job.""

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bookseller in Tampa, FL
    Former Employee - Bookseller in Tampa, FL
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Barnes & Noble part-time (Less than a year)

    Pros

    Being around books all day; talking to people who have the same interests and being able to nerd out about your favorite authors and books; the ability to borrow hardcovers for two weeks; fighting over advanced reader copies; hosting book signings (Stephen King!).

    Cons

    The one I worked at was one of the only bookstores around so we got a lot of disgruntled customers who needed a book the day before for their kid. People constantly complaining about how "amazon has everything". The insistence on SELLING nooks with no real training whatsoever on how to deal with problems that flair up.

    Advice to Management

    Train everyone on nook so that who ever comes in asking about it or has a problem, that individual can help...instead of the customer having to wait around for the "nook guy/gal" to be free. I mean that's what nook has over the kindle right? The in-person customer service? Also...what's up with all the games/puzzles? Taking up too much space.


  2. Helpful (1)

    "Not the best to work for anymore"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Cafe Manager in Fort Worth, TX
    Current Employee - Cafe Manager in Fort Worth, TX
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I have been working at Barnes & Noble full-time (More than 5 years)

    Pros

    Easy transfers to different locations, Equal opportunity employer, Flexibility in scheduling if you need to work multiple jobs or go to school, tuition reimbursement for related fields

    Cons

    Retail environment, Pay starts at min wage, Not enough resources for team (i.e. Microsoft Office on only one terminal throughout the entire store, writing out shipping slips instead of being able to enter it in, etc)

    Advice to Management

    Holiday conversations are entirely too long; Create better employee incentives, even if you can not pay them well


There are newer employer reviews for Barnes & Noble
There are newer employer reviews for Barnes & Noble

See Most Recent

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