Batteries Plus Bulbs - Customer Service and Technical Support | Glassdoor
There are newer employer reviews for Batteries Plus Bulbs
There are newer employer reviews for Batteries Plus Bulbs

See Most Recent

"Customer Service and Technical Support"

StarStarStarStarStar
Current Employee - Anonymous Employee
Current Employee - Anonymous Employee

I have been working at Batteries Plus Bulbs part-time (More than 3 years)

Pros

Professional environment to work at, learn knowledge about battery industry with thousand types of batteries.

Cons

As far as I have been working at Batteries Plus, I found none of the cons

Other Employee Reviews for Batteries Plus Bulbs

  1. Helpful (4)

    "Big Goals, Little Pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Milwaukee, WI
    Former Employee - Manager in Milwaukee, WI
    Doesn't Recommend
    Positive Outlook

    I worked at Batteries Plus Bulbs full-time (More than 3 years)

    Pros

    One of the best things about working at Batteries Plus are the hands on skills you get to use. It is retail, but it doesn't feel so much as retail. They also provide decent Health Care and 401k, Tuition Reimbursement, and a good amount of PTO once employed for a decent amount of time.

    Cons

    One of the biggest cons of working at Batteries Plus was working under a Czar of Middle/Upper Management. This company was once a fun place to go into work, but more and more sales goals are leading to decline in moral. No matter how much sales you bring in, it is never enough. As I mentioned earlier with the Middle/Upper Management, it is a "good ole boys" club, in which everyone was brought over from another retail chain, or was a friend of a friend, and no one really earned their stripes, which in turn leads to little to no advancement outside of the store level. While this is sales job, it is often micromanaged to sell one selling method only, and doesn't allow for creativity. Lastly, this company is on the upswing, and expanding at a high rate in several categories, yet staying stagnant in the compensation area. Employees are required to learn a large, ever changing amount of product information, do customer installations in the dog days of summer and dead of winter, and do a lot of heavy lifting, yet a majority get paid less that someone stocking shelves at Target.

    Advice to Management

    Think a more about the little guys out in the snow and heat waves doing car installs. An extra $1-$2 an hour won't break the bank, and will raise employee retention. Also, allow for selling input for struggling salespeople, but allow for everyone to sell the way they feel comfortable doing so.


  2. "Franchise Store, Owners Care, Management Lacks Experience."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Belton, TX
    Current Employee - Sales Associate in Belton, TX
    Recommends
    Neutral Outlook

    I have been working at Batteries Plus Bulbs part-time (Less than a year)

    Pros

    Pleasant customers, time to help customers and complete tasks. Great discounts and great hours. Off early enough on weekends. Flexible work schedule.

    Cons

    Pay very little, management likes to micromanage EVERYTHING. Owners care but are blind to the managers attitude towards staff and customers. This is the case at my store, your store may be different.

    Advice to Management

    Listen to your staff, respect your staff, appreciate your staff and we will go the distance for you rather than fight against you.

There are newer employer reviews for Batteries Plus Bulbs
There are newer employer reviews for Batteries Plus Bulbs

See Most Recent

Work at Batteries Plus Bulbs? Share Your Experiences

Batteries Plus Bulbs
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or