Bed Bath & Beyond - No SUPPORT for management | Glassdoor
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There are newer employer reviews for Bed Bath & Beyond

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Helpful (6)

"No SUPPORT for management"

StarStarStarStarStar
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Store Manager
Current Employee - Store Manager
Doesn't Recommend
Negative Outlook
Approves of CEO

I have been working at Bed Bath & Beyond full-time (More than 8 years)

Pros

Store Managers have creative input into the store, can be actual "Merchants". Great top of the line merchandise, company truly believes in service and does its best to maintain them.

Cons

BBBY is cheap. They are constantly implementing new programs copied from other retailers trying to mimic their successes, but give the stores no support or tools to manage them. It is just something else added on to your day, with no regard for the routines of the store or training for the associates. They then still expect the same standards in the store, but don't understand that something has gotta give. The buying office is a joke, staying in stock is nearly impossible.

The main concern would be lack of regard for it's management. They run the stores as lean as possible, giving no opportunity to train lower management for success. They also will listen to an associates gripe and take their side 99 out of 100 times., which makes it nearly impossible to manage your business.

Advice to Management

Spend some money on your Management! They are the front line and face of your company!

Other Employee Reviews for Bed Bath & Beyond

  1. Helpful (2)

    "Store & corporate level: same issues: not expanding with employees in mind: heavy turnaround: too much product"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Invoice Resolution Associate in Union, NJ
    Former Employee - Invoice Resolution Associate in Union, NJ
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Bed Bath & Beyond full-time (More than 10 years)

    Pros

    Thrilling, fast paced environment, consumer focused, sales and liberal return policy adds profit to business. Expansion done without borrowing money. Coupons! Active, hard work. Comfortable corporate cubes.

    Cons

    Salaried entire time with company. Better sense of teamwork at store level than in corporate environment. Sloppy planning and issue resolution that confuses and frustrates many. No bonuses, no recognition.

    Advice to Management

    Plan ahead, make employee part of that process, compensate and reward with bonuses.


  2. Helpful (2)

    "Big Box company, lots of employees and personalities to deal with."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Dallas, TX
    Current Employee - Customer Service Representative in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Bed Bath & Beyond part-time (Less than a year)

    Pros

    The best thing about BBB is that you do not have to be smart to work there. Just dive in, learn the horrible, outdated computer system, be nice to customers, do what you're told -- and you're in. It's also a great place to work if you don't care for the usual 9a-5p workweek. Regular paycheck for little skills.
    Great place to develop a lot of casual work friendships, that ultimately can be kinda fun.

    Cons

    Politics. If your department manager doesn't like you for any reason, he/she can control your hours and give you the least amount of hours of anyone in the company (impacting your paycheck), and upper management doesn't care, unfortunately, even when they are informed.
    Lots of personalities to deal with as stores can have as many as 60+ employees.
    Customers can be incredibly ugly if they are having a bad day and want to take it out on the nearest person, which will be you if you choose to work retail.

    Advice to Management

    I don't know WHAT to suggest, as I don't have a clue how to manage a huge number of employees, personally. I realize there is a lot of bitching and back-biting and catfights with a company of your size, but seriously consider the person who's coming to you with concerns about another co-worker. Which ones is articulate and tries to improve their work habits? Who is the one who works without complaining and takes instruction well? Who is the one who causes problems? Who is the one who is surrounded by drama?
    Be reasonable. Treat your *good* people right, and they'll stop getting hired away.

There are newer employer reviews for Bed Bath & Beyond
There are newer employer reviews for Bed Bath & Beyond

See Most Recent

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