Bell Canada - Customer Service Representative | Glassdoor
There are newer employer reviews for Bell Canada
There are newer employer reviews for Bell Canada

See Most Recent

"Customer Service Representative"

Star Star Star Star Star
  • Work/Life Balance
  • Culture & Values
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Current Employee - Customer Service Representative in Dorval, QC (Canada)
Current Employee - Customer Service Representative in Dorval, QC (Canada)
Doesn't Recommend
Neutral Outlook
Approves of CEO

I have been working at Bell Canada part-time (Less than a year)

Pros

Developing a multidisciplinary Customer service based on Customer Experience Marketing.
Identifying all faulty processes and optimizing performances
Recommending innovative approaches in services

Cons

Difficulties with failing applications undermining Corporation's reputation
Difficulties with constant working shifts changes that affect biological clock
Difficulties to support a job that does not offer career opportunities

Advice to Management

Searching for career offering organizational and communications development opportunities needing my advanced R & D potential in the innovative field.

Other Employee Reviews for Bell Canada

  1. Helpful (1)

    "Management team is incompetent"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Service Representative in Toronto, ON (Canada)
    Former Employee - Customer Service Representative in Toronto, ON (Canada)
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Bell Canada full-time

    Pros

    - competitive pay and bonus structure
    - big corporation so it looks good on resume
    - training provided in the beginning is helpful
    - adequate benefits package

    Cons

    - practically impossible to advance
    - technology is way below current market, systems are very old
    - do not value employees as an asset, people just come and go

    Advice to Management

    value your employees and they will not leave.


  2. "Good Working experience"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - ICT Hardware Support Associate in Mississauga, ON (Canada)
    Former Intern - ICT Hardware Support Associate in Mississauga, ON (Canada)
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at Bell Canada as an intern (Less than a year)

    Pros

    If you are new to Canada and would like to gain Canadian work experience, this is the best place to start. Managers are very supportive. You can learn a lot. You can get a good reference in your resume.

    Cons

    PMP (Professional Management Program) at Bell Mobility is a full time unpaid job. They make you to work more, but you will learn good from it

    Advice to Management

    Offer this job with stipend.

There are newer employer reviews for Bell Canada
There are newer employer reviews for Bell Canada

See Most Recent

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