Bell Canada - Decent pay, but very little flexibility | Glassdoor
There are newer employer reviews for Bell Canada
There are newer employer reviews for Bell Canada

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"Decent pay, but very little flexibility"

Star Star Star Star Star
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Customer Service Representative
Former Employee - Customer Service Representative
No opinion of CEO

Pros

Good perks re: benefits and bonuses. Free cell package but you had to pay full price for the phone. Frequent competitions to meet certain stats for sales and call requirements which added a bit of fun. Nice work environment, kitchen, etc. Paid sick days. Good advancement opportunities once you have paid your dues - minimum of 2 years in current position with no prior experience.

Cons

Schedule was based on seniority - not a problem for me, but could be an issue for new hires who would be required to work evenings and saturdays. Inflexibility with time off - black out periods for vacation, could be refused based upon call forecasts, little room for emergencies and sick children etc. very strict with log in times - had to be taking calls for a certain percentage of work day, down to the minute in regards to logging in for start times and coming off breaks and lunches. pushed hard for meeting sales offers, deactivations, customer service credits - everything had a set statistic that you were meet.

Advice to Management

More flexibility in day to day call requirements - more understanding for people in real life situations. Overall, management were very nice, tried their best to meet your needs within their own requirements.

Other Employee Reviews for Bell Canada

  1. "Overall, a good place to work."

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Director, Human Resources in Vancouver, BC (Canada)
    Current Employee - Associate Director, Human Resources in Vancouver, BC (Canada)
    Recommends
    Approves of CEO

    Pros

    compensation, opportunity for growth and development

    Cons

    High workload, impacts work-life balance somewhat

    Advice to Management

    Focus on your people at ALL levels, this is what will drive the success or failure of the business.


  2. "CTV Advertising Sales"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Current Employee - Anonymous Employee in Toronto, ON (Canada)
    Recommends
    Approves of CEO

    Pros

    strong product, good people. Fast paced environment with opportunities for advancement. Overall it is a great place to work. Good benefits, and 3 weeks vacation to start.

    Cons

    I feel that I don't make as much money as I would like to. Sometimes it's hard to organize specifics in a large corporation

    Advice to Management

    I think that the management at CTV does a great job of managing employees and clients. Good job on being the best network in Canada

There are newer employer reviews for Bell Canada
There are newer employer reviews for Bell Canada

See Most Recent

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