Bell Canada - Low employee morale... people don't want to be there | Glassdoor
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There are newer employer reviews for Bell Canada

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"Low employee morale... people don't want to be there"

StarStarStarStarStar
  • Work/Life Balance
  • Career Opportunities
  • Comp & Benefits
  • Senior Management
Former Employee - Client Care Representative in Vancouver, BC (Canada)
Former Employee - Client Care Representative in Vancouver, BC (Canada)
Doesn't Recommend
Disapproves of CEO

Pros

The benefits are good. In fact, probably more than what other companies offer, but that's about it. Nothing else good to say.

Cons

- Employee morale is low, people don't want to be there because it's like Big Brother. Everything is monitored including the time you have to go to the bathroom.
- Pay could be better for the amount they are making on cell phone plans.
- Underappreciated by management
- Staffing is low (not enough staff working)... always long wait times for customers to get through. Also long wait times if you need to transfer client to another department.
- Having to sell cell phone features clients don't need, having to sell the most expensive cell phone services in the market...

Advice to Management

Improve employee morale. Have more flexibility in the job. Stop pushing sales so much because it just hurts the client in the end who will switch to your competition once they find out they're paying way too much.

Other Employee Reviews for Bell Canada

  1. "Bell Canada is not just a Telco company it is a extremly strong postion in the ICT space"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    Pros

    Lead ing edge in the ICT world and is always looking to better postion to seperate themselves from its competitors.

    Cons

    If you have been a long time employee there it is more difficult to advance. They hire people for more money and do not get the performance based on their salary

    Advice to Management

    Promote people within who are eager and movtivated to do so!


  2. "Bell Canada is a huge company where politics and friendships win. It is Who you know"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Montreal, QC (Canada)
    Former Employee - Anonymous Employee in Montreal, QC (Canada)
    Doesn't Recommend
    No opinion of CEO

    Pros

    Benefits and
    infrastructure are good. Also, knowledge growth is encouraged through education programs

    Cons

    Lack of leadership, lack of vision, and the amount of politics and friendships it takes to get advancement. Bell is not an environment for people who are honest, loyal and hard-working

    Advice to Management

    Hire people who are truly competent.

There are newer employer reviews for Bell Canada
There are newer employer reviews for Bell Canada

See Most Recent

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